Senior Operations Leader: Contracted Services & Growth

Aramark; Detroit (MI); On-site; USD 80,000 - 120,000; Full time

Job summary

Aramark is seeking an Operations Manager to plan, manage, and guide multiple contracted services for client accounts with revenues typically in the multi‑million range. You will lead a team to deliver safe, high‑quality service across food service, facilities, custodial, and more, while aligning with client objectives and financial goals.

The role requires strong leadership, budget oversight, and deep knowledge of contractual obligations, with a focus on safety and customer satisfaction as top

Qualifications

• Bachelor’s degree in Food Service, Hospitality, Facilities, or Business Management.
• Focus on client and customer service, entrepreneurship and growing a strong business.
• Interpersonal skills to communicate with clients, senior management, and support staff.
• Understanding contractual requirements and opportunities within contract terms.
• Experience in service industry, contract services, or hospitality.
• Proven ability leading through other managers.
• Experience creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services with hands-on execution.
• Manages client and community relationships at the location to drive satisfaction.
• Builds and leads a management team to meet objectives.
• Recommends methods and resources for service improvement and growth.
• Partners with Finance to manage a budget and design improvements.
• Manages compliance with regulations and maintains records.
• Ensures adherence to Aramark standards and safety policies.

Skills

Leadership

Client relations

Financial acumen

Budget management

Contractual knowledge

People management

Education

Bachelor's degree

Job description

Aramark is seeking an Operations Manager to plan, manage, and guide multiple contracted services for client accounts with revenues typically in the multi‑million range. You will lead a team to deliver safe, high‑quality service across food service, facilities, custodial, and more, while aligning with client objectives and financial goals.

The role requires strong leadership, budget oversight, and deep knowledge of contractual obligations, with a focus on safety and customer satisfaction as top