Senior Operations Leader, Complex Security Programs

Prosegur; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Prosegur in the United States seeks an Operations Manager (Complex Operations & Program Growth) to partner with the Director of Global Operations in planning, staffing, pricing, and executing complex client engagements. This role leads programs requiring advanced planning, field execution, and multi-element coordination beyond day-to-day operations.

The ideal candidate brings military, law enforcement, federal service, or private security experience with strong operational planning and hands-on

Qualifications

• 7+ years across military service, federal/state law enforcement, or corporate/private security in complex environments
• Demonstrated field experience with credible planning and real-world security mission execution
• Ability to plan multi-element operations including advance work, personnel coordination, and contingency planning
• International travel capability; valid U.S. passport; travel 30-40% including OCONUS and elevated-risk locations
• Professional client-facing communication with basic commercial awareness including pricing, budgets, and vendor cost accountability

Responsibilities

• Plan and coordinate complex security operations including hostile environment extractions, international crisis response, and high-risk client functions in challenging locations
• Deploy into the field to support or quality‑assure operations where on-the-ground presence adds value
• Develop mission plans covering threat assessments, advance work, staffing recommendations, contingency protocols, and after-action documentation
• Coordinate the global partner network for multi-country deployments, ensuring compliance with standards and client requirements
• Represent GRS professionally in client-facing interactions during engagements
• Build pricing for complex mission proposals using cost structures, partner rates, and margin guidelines
• Review and challenge partner/vendor pricing to ensure commercial reasonableness and protect margins
• Contribute to proposals, SOWs, and client-facing documentation; participate in post-mission financial reconciliation

Skills

Security operations planning

Field execution capability

Client-facing communication

Pricing & budgeting

Multi-country coordination

Job description

Prosegur in the United States seeks an Operations Manager (Complex Operations & Program Growth) to partner with the Director of Global Operations in planning, staffing, pricing, and executing complex client engagements. This role leads programs requiring advanced planning, field execution, and multi-element coordination beyond day-to-day operations.

The ideal candidate brings military, law enforcement, federal service, or private security experience with strong operational planning and hands-on