Senior Operations Lead: Projects, Facilities & IT

Foundation for the National Institutes of Health (FNIH); North Bethesda (MD); Hybrid; USD 105,000 - 125,000; Full time

Job summary

Foundation for the National Institutes of Health (FNIH) is seeking a Senior Operations Officer in North Bethesda, MD to lead non-technical business initiatives and cross-functional projects across facilities, IT coordination, security, procurement and process improvement.

Reporting to the VP, Ops, you will manage operational plans, identify risks, and drive efficient systems that support the organization's priorities, with a hybrid work arrangement and occasional on-site requirements at FNIH

Qualifications

• 9+ years of professional experience in operations, administration, project management, consulting, or related field.
• 3 years minimum leading complex facilities, workplace operations, or organizational logistics projects.
• B.A. or B.S. degree required.
• PMP, Lean or Six Sigma certification a plus.
• Hybrid work environment experience preferred.

Responsibilities

• Lead operational projects from planning through execution, coordinating across teams and stakeholders.
• Develop project plans, timelines, and deliverables to ensure on-time completion.
• Identify risks, troubleshoot challenges, and adjust plans for successful outcomes.
• Provide guidance and structure to operational initiatives and escalate sensitive matters as needed.
• Coordinate facilities, IT coordination, security, procurement, and business process improvements.

Skills

Advanced project management

Critical thinking

Ambiguity navigation

Stakeholder management

Customer service

Education

BA or BS degree

Tools

Smartsheet

Asana

Monday

Jira

Job description

Foundation for the National Institutes of Health (FNIH) is seeking a Senior Operations Officer in North Bethesda, MD to lead non-technical business initiatives and cross-functional projects across facilities, IT coordination, security, procurement and process improvement.

Reporting to the VP, Ops, you will manage operational plans, identify risks, and drive efficient systems that support the organization's priorities, with a hybrid work arrangement and occasional on-site requirements at FNIH