Senior Operations Lead, Centers & Institutes

Hastings Center, Inc.; Northern (KY); Hybrid; USD 118,000 - 140,000; Full time

Benefits offered by this job

Health & Wellness programs

Paid time off and holidays

403(b) with company match

Tuition reimbursement and professional

Development paths

Job summary

Howard University is seeking a Centers and Institutes Operations Partner to coordinate administrative work across HR, Finance, Procurement, and Facilities. You’ll onboard new centers, develop playbooks, and ensure readiness for day one operations.

You will support annual budget planning, space planning, and stakeholder communications, while maintaining documentation and service levels across university offices. A bachelor’s degree and 5–7 years of relevant experience are expected.

Qualifications

• Bachelor’s degree in business administration, higher education administration, public administration, organizational leadership, or related field.
• 5–7 years of progressively responsible professional experience in higher education administration or a complex institutional environment.
• Experience coordinating work across multiple functional areas such as HR, finance, procurement, operations, facilities, or technology services.
• Experience developing process documentation, operational guidance, or training materials.
• Working knowledge of Workday or a similar ERP system.

Responsibilities

• Serve as central operations coordinator for Centers and Institutes, ensuring administrative work moves across HR, Finance, Procurement, and Facilities.
• Onboard new Centers and Institutes, establishing infrastructure, approvals, system access, and day-one readiness.
• Track requests across functions, escalate delays, and maintain service level visibility.
• Develop and refine operational playbooks documenting processes, roles, and timelines.
• Conduct annual training for directors and staff on processes, submission requirements, and service expectations.
• Support budget planning with Finance and leadership; assist with space planning and facilities coordination.
• Monitor performance, maintain records, and communicate priorities to stakeholders.

Skills

Cross-functional coordination

Project management

Stakeholder communication

Operational playbooks

Education

Bachelor’s degree in business administration or related field

Tools

Workday

Job description

Howard University is seeking a Centers and Institutes Operations Partner to coordinate administrative work across HR, Finance, Procurement, and Facilities. You’ll onboard new centers, develop playbooks, and ensure readiness for day one operations.

You will support annual budget planning, space planning, and stakeholder communications, while maintaining documentation and service levels across university offices. A bachelor’s degree and 5–7 years of relevant experience are expected.