Senior Operations Director - Large-Scale Workforce Housing

Dexterra; Boise (ID); On-site; USD 70,000 - 100,000; Full time

Job summary

Dexterra is seeking an Operations Manager for its workforce accommodations facility in Boise, Idaho. This senior leadership position involves the overall operations and management of a facility expected to grow from 500 to 2,000 rooms. Candidates should have over 10 years of experience in hospitality management, a strong financial background, and proven leadership capabilities. The role offers a dynamic working environment centered on client and guest satisfaction, with an emphasis on safety and service excellence.

Qualifications

• 10+ years of progressive hospitality or accommodations management experience.
• Held senior operational leadership roles with accountability for multiple service streams.
• Strong financial acumen including budgeting, forecasting, and revenue analysis.

Responsibilities

• Provide overall leadership and accountability for daily site operations.
• Ensure maximum client and guest satisfaction.
• Deliver financial oversight including revenue forecasting and budget development.
• Develop and manage staffing plans aligned with operational demand.

Skills

Hospitality management

Financial acumen

Team leadership

Customer service

Education

Post-secondary education in business or hospitality

Tools

Microsoft Office

Job description

Dexterra is seeking an Operations Manager for its workforce accommodations facility in Boise, Idaho. This senior leadership position involves the overall operations and management of a facility expected to grow from 500 to 2,000 rooms. Candidates should have over 10 years of experience in hospitality management, a strong financial background, and proven leadership capabilities. The role offers a dynamic working environment centered on client and guest satisfaction, with an emphasis on safety and service excellence.