Senior Operations & Content Strategy Lead

Nintendo; Redmond (WA); Hybrid; USD 174,000 - 313,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k)

Paid time off

Job summary

Nintendo of America in Redmond, WA seeks an experienced operations leader to manage logistics, content workflows, and 3rd party partnerships for digital and physical product content. You will lead cross-functional teams, forecast production, oversee licenses, and align programs with Nintendo’s strategic objectives, while ensuring compliance and best-practice processes across divisions.

Hybrid role based in Redmond with on-site collaboration and travel as needed.

Qualifications

• Eight+ years of full life cycle experience in managing interactive content.
• Five+ years of leadership experience.
• Experience with digital content management systems and workflow.
• Experience with downloadable games and content management.
• Video game industry experience required.
• Program and account management experience preferred.
• Experience with Agile and Waterfall development a plus.
• Experience working in distributed product development programs.
• Strong familiarity with Nintendo franchise characters.
• Undergraduate degree in Business, Economics, Marketing or related field or equivalent combination of education and experience.

Responsibilities

• Directs operations staff and manages workflows, content management, order operations, manufacturing support, content entry, catalog management, pricing content, and JSOC compliance.
• Provides leadership and direction through managers and individual contributors, applying thoughtful judgement in planning and resource management; Supports team performance through development plans, coaching, and training access to maximize department success.
• Oversees productive communication and coordination with other departments and territories across owned business lines and actively develops, maintains, and leverages external strategic relationships in a shifting environment.
• Identifies and resolves business, technical, scope, budget, and deadline issues; recommends options to leadership and serves as an escalation path while ensuring appropriate research and communication with NCL, Lot Check, and other partners.
• Partners with other departments to ensure results align with original specifications, plan, and business objectives.
• Defines product requirements for customer and internal facing features of Nintendo systems for implementation with NOA IT and NCL development teams.
• Owns and leads product forecasts to ensure accuracy of dates, affecting manufacturing and sales projections.
• Participates in continuous process improvement activities to optimize systems, processes, and productivity.
• Makes recommendations regarding strategic partnerships, products, and marketing initiatives.
• Negotiates on behalf of Nintendo; manages, and directs execution of 3rd party business development deals with leadership alignment.

Skills

Leadership

Content management

Vendor management

Agile methodologies

Education

Bachelor's degree in Business, Economics, Marketing or related field

Job description

Nintendo of America in Redmond, WA seeks an experienced operations leader to manage logistics, content workflows, and 3rd party partnerships for digital and physical product content. You will lead cross-functional teams, forecast production, oversee licenses, and align programs with Nintendo’s strategic objectives, while ensuring compliance and best-practice processes across divisions.

Hybrid role based in Redmond with on-site collaboration and travel as needed.