Senior Operations Analyst — Hybrid & Process Improvement

Socket.dev; San Jose (CA); Hybrid; USD 89,000 - 127,000; Full time

Benefits offered by this job

Healthcare coverage for you and your 1

Generous paid time off

Hybrid work model

Job summary

PayPal in San Jose, California is seeking a Senior Program Manager to independently enhance processes and programs. The role collaborates across the organization to optimize workflows and drive improvements, influencing quality and efficiency of business processes.

The candidate will oversee planning and management of financial, budget, and headcount targets, acting as a liaison between leadership, staff and partners. Strong analytical skills and KPI reporting are essential.

Qualifications

• 3+ years relevant experience and a Bachelor's degree or equivalent.

Responsibilities

• Independently plan and execute operational processes.
• Collaborate internally to optimize workflows and drive process improvements.
• Influence the quality, efficiency, and effectiveness of business processes.
• Determine appropriate actions while considering alternative solutions.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Create, analyze, maintain, and report on performance measures and KPIs.

Skills

3+ years relevant experience

Education

Bachelor’s degree

Job description

PayPal in San Jose, California is seeking a Senior Program Manager to independently enhance processes and programs. The role collaborates across the organization to optimize workflows and drive improvements, influencing quality and efficiency of business processes.

The candidate will oversee planning and management of financial, budget, and headcount targets, acting as a liaison between leadership, staff and partners. Strong analytical skills and KPI reporting are essential.