Senior Operational Excellence Program Manager

Hewlett Packard Enterprise Company; Spring (TX); Hybrid; USD 106,000 - 243,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Operational Excellence Program Manager in Texas with a hybrid schedule (2 days per week in-office). The role leads cross-functional programs to improve productivity, process quality, and customer experience across the organization.

Requires a Bachelor's degree, PMP certification, and 7+ years in program management or related fields. Master’s degree is desirable and prior experience in matrixed environments is preferred.

Qualifications

• Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or related field.
• Master's degree desirable.
• PMP certification required.
• Typically 7+ years of experience in Program Management, Project Management, Operations, Quality, Continuous Improvement, Business Transformation, or related disciplines.
• Experience leading complex cross-functional programs in a matrixed organization.
• Experience driving process improvement and operational effectiveness initiatives.

Responsibilities

• Develop, deploy, and manage Operational Excellence programs aligned with business objectives.
• Apply strong program and project management disciplines to ensure on-time, on-scope, and high-quality delivery.
• Lead cross-functional initiatives focused on productivity improvement, process optimization, quality enhancement, customer experience, and operational effectiveness.
• Own and operate Operational Excellence frameworks, governance processes, and improvement mechanisms across the organization.
• Establish program governance, metrics, dashboards, KPIs, and regular operational review cadences.
• Drive cross-functional execution to translate insights into process, policy, workflow, and organizational improvements.
• Manage program scope, schedules, risks, dependencies, communications, and stakeholder alignment.
• Develop business cases and measure realized business value from Operational Excellence initiatives.
• Communicate program status, risks, outcomes, and recommendations to leadership and stakeholders.
• Partner with Engineering, Operations, Quality, Customer Experience, and Business teams to institutionalize prevention-focused practices.
• Promote a culture of accountability, continuous improvement, operational discipline, quality, and learning.
• Support additional Operational Excellence initiatives and perform other duties as assigned.

Skills

Program management

Cross-functional collaboration

Analytical skills

Stakeholder management

Problem solving

Education

Bachelor's degree in Engineering/Business/Operations Management/Industrial Engineering

Master's degree desirable

Job description

Hewlett Packard Enterprise is seeking an Operational Excellence Program Manager in Texas with a hybrid schedule (2 days per week in-office). The role leads cross-functional programs to improve productivity, process quality, and customer experience across the organization.

Requires a Bachelor's degree, PMP certification, and 7+ years in program management or related fields. Master’s degree is desirable and prior experience in matrixed environments is preferred.