Operational Excellence Program Manager

Hewlett Packard Enterprise Company; Spring (TX); Hybrid; USD 106,000 - 243,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Operational Excellence Program Manager in Texas with a hybrid schedule (2 days per week in-office). The role leads cross-functional programs to improve productivity, process quality, and customer experience across the organization.

Requires a Bachelor's degree, PMP certification, and 7+ years in program management or related fields. Master’s degree is desirable and prior experience in matrixed environments is preferred.

Qualifications

• Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or related field.
• Master's degree desirable.
• PMP certification required.
• Typically 7+ years of experience in Program Management, Project Management, Operations, Quality, Continuous Improvement, Business Transformation, or related disciplines.
• Experience leading complex cross-functional programs in a matrixed organization.
• Experience driving process improvement and operational effectiveness initiatives.

Responsibilities

• Develop, deploy, and manage Operational Excellence programs aligned with business objectives.
• Apply strong program and project management disciplines to ensure on-time, on-scope, and high-quality delivery.
• Lead cross-functional initiatives focused on productivity improvement, process optimization, quality enhancement, customer experience, and operational effectiveness.
• Own and operate Operational Excellence frameworks, governance processes, and improvement mechanisms across the organization.
• Establish program governance, metrics, dashboards, KPIs, and regular operational review cadences.
• Drive cross-functional execution to translate insights into process, policy, workflow, and organizational improvements.
• Manage program scope, schedules, risks, dependencies, communications, and stakeholder alignment.
• Develop business cases and measure realized business value from Operational Excellence initiatives.
• Communicate program status, risks, outcomes, and recommendations to leadership and stakeholders.
• Partner with Engineering, Operations, Quality, Customer Experience, and Business teams to institutionalize prevention-focused practices.
• Promote a culture of accountability, continuous improvement, operational discipline, quality, and learning.
• Support additional Operational Excellence initiatives and perform other duties as assigned.

Skills

Program management

Cross-functional collaboration

Analytical skills

Stakeholder management

Problem solving

Education

Bachelor's degree in Engineering/Business/Operations Management/Industrial Engineering

Master's degree desirable

Job description

Operational Excellence Program Manager

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Responsibilities

• Develop, deploy, and manage Operational Excellence programs aligned with business objectives and strategic priorities.
• Apply strong program and project management disciplines to ensure on-time, on-scope, and high-quality delivery.
• Lead cross-functional initiatives focused on productivity improvement, process optimization, quality enhancement, customer experience, and operational effectiveness.
• Own and operate Operational Excellence frameworks, governance processes, and improvement mechanisms across the organization.
• Establish program governance, metrics, dashboards, KPIs, and regular operational review cadences.
• Drive cross-functional execution to translate insights into process, policy, workflow, and organizational improvements.
• Manage program scope, schedules, risks, dependencies, communications, and stakeholder alignment.
• Develop business cases and measure realized business value from Operational Excellence initiatives.
• Communicate program status, risks, outcomes, and recommendations to leadership and stakeholders.
• Partner with Engineering, Operations, Quality, Customer Experience, and Business teams to institutionalize prevention-focused practices.
• Promote a culture of accountability, continuous improvement, operational discipline, quality, and learning.
• Support additional Operational Excellence initiatives and perform other duties as assigned.

Education and Experience Required

• Bachelor's degree in Engineering , Business, Operations Management, Industrial Engineering, or related field (required).
• Master's degree desirable .
• Project Management Professional (PMP) certification required .
• Typically 7+ years of experience in Program Management, Project Management, Operations, Quality, Continuous Improvement, Business Transformation, or related disciplines.
• Experience leading complex cross-functional programs in a matrixed organization.
• Experience driving process improvement and operational effectiveness initiatives.

Knowledge and Skills

• Strong understanding of Operational Excellence principles, continuous improvement methodologies, and business process management.
• Demonstrated experience leading cross-functional programs and initiatives in a matrixed environment.
• Strong understanding of program and project management disciplines, tools, and methodologies.
• Experience with Lean, Six Sigma, Kaizen would be a plus
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills; ability to influence stakeholders across all organizational levels.
• Executive-level presentation and stakeholder management skills.
• Financial acumen, business case development, and benefit realization measurement.
• Change management and organizational adoption experience.

Must Have

• Program Management experience.
• PMP certification.
• Demonstrated experience leading cross-functional initiatives.
• Strong analytical and problem-solving skills.
• Experience working with executive and senior leadership stakeholders.
• Demonstrated ability to influence without direct authority.

Nice to Have

• Lean Six Sigma Green Belt
• Experience with Lean, Kaizen, Value Stream Mapping, or related methodologies.
• Experience in Technology, Networking, Hardware, Software, Services, or Customer Support organizations.
• Experience with Lessons Learned, Quality, or Continuous Improvement programs.
• Experience supporting enterprise transformation initiatives.
• Master's degree (MBA, Engineering, Operations, or related field).

Additional Skills

Accountability, Active Learning, Business Process Improvement, Change Management, Continuous Improvement, Cross-Functional Collaboration, Customer Experience, Data Analysis, Decision Making, Executive Communication, Managing Ambiguity, Operational Excellence, Process Governance, Program Governance, Project Management, Quality Management, Risk Management, Root Cause Analysis, Stakeholder Management, Strategic Thinking.

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job: Quality

Job Level: Expert

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. - United States of America: Annual Salary USD 105,500 - 243,000 in Texas The listed salary range reflects base salary. Variable incentives may also be offered.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.