Senior Operational Excellence Lead — Construction

Gilbane Building; Jacksonville (FL); On-site; USD 124,000 - 193,000; Full time

Benefits offered by this job

Health and welfare benefits

Profit-sharing/401k plan

Gilbane University training

Job summary

Gilbane Building seeks a Senior Operational Excellence Manager to provide OpEx resources across projects within a single BU or multiple small BUs. This role sits primarily in the office and focuses on guiding performance, risk mitigation, and continuous improvement across complex construction programs.

You will lead with an inclusive, coaching mindset, develop and implement processes, and drive a high-performing team—aligning operational strategy with Gilbane’s goals.

Qualifications

• Bachelor’s degree in Architecture or Construction Management required.
• 10+ years of experience in the construction industry.
• Or equivalent combination of education and experience.

Responsibilities

• Identifies project risks for Project Health Assessments (PHAs), engages internal resources to develop resolutions, and evaluates plans to achieve successful resolution and/or mitigate risk
• Reviews client survey feedback and ensures proper follow-up, helps project team make plan to exceed expectations
• Ensures strategic plan is being implemented and followed
• Contributes to and presents in the companywide, monthly OpEx peer group meetings
• Participates in functional peer groups as relevant to current tasks, roles, and responsibilities
• Assists in responding to internal audits conducted within the BU/Division
• Participates in GMP executive team reviews and lump sum bid reviews
• Develops and implements process improvements with project teams
• Acts as a resource for any operational issues that arise on a project (field, financial, etc.)
• Facilitates trainings on OpEx core functions
• Responsible for the career development and coaching of team members
• Fosters a positive and inclusive work environment to motivate and engage team members
• Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals

Skills

Analytical thinking

Root cause analysis

Communication

Continuous improvement

Project financial forecast

MicroStrategy

Education

Bachelor’s degree in Architecture or Construction Management

Tools

MicroStrategy

Job description

Gilbane Building seeks a Senior Operational Excellence Manager to provide OpEx resources across projects within a single BU or multiple small BUs. This role sits primarily in the office and focuses on guiding performance, risk mitigation, and continuous improvement across complex construction programs.

You will lead with an inclusive, coaching mindset, develop and implement processes, and drive a high-performing team—aligning operational strategy with Gilbane’s goals.