Senior Open Networking Escalation Architect (SONiC/FRR)

Celestica; Richardson (TX); Hybrid; USD 160,000 - 212,000; Full time

Job summary

Celestica’s Hardware Platform Services team seeks a Senior Staff Escalation Engineer to own critical networking escalations for data centers, enterprise, and campus environments. Based in Richardson, TX, this hybrid role focuses on SONiC, FRR, and Linux network kernels, guiding technical leadership for tier-1 and hyperscale customers.

You will analyze complex topologies, collaborate with sales engineering, and translate customer use cases into actionable feedback for hardware and software teams.

Qualifications

• 10–14+ years of progressive experience in network design, configuration, troubleshooting, and optimization across data center, enterprise, or campus environments.
• Deep SONiC & Open Networking expertise with hands-on experience in SONiC and FRR is required.
• Mastery of Linux networking tools, kernel drivers, and system diagnostics.
• Strong understanding of DC/Enterprise protocols including BGP, EVPN, VXLAN, OSPF, IS-IS, VRF.
• Experience with QoS, telemetry, and analytics for network performance.

Responsibilities

• Act as the highest level of technical escalation (Tier 3/4) for mission-critical customer issues across switching, routing, network security, and storage environments.
• Perform root-cause analysis on complex distributed networking problems involving SONiC, FRR, and switch/router hardware architectures.
• Lead high-impact escalations and drive rapid, permanent resolutions during production outages.

Job description

Celestica’s Hardware Platform Services team seeks a Senior Staff Escalation Engineer to own critical networking escalations for data centers, enterprise, and campus environments. Based in Richardson, TX, this hybrid role focuses on SONiC, FRR, and Linux network kernels, guiding technical leadership for tier-1 and hyperscale customers.

You will analyze complex topologies, collaborate with sales engineering, and translate customer use cases into actionable feedback for hardware and software teams.