Senior Onsite Client Success & Solutions Partner

SpotOn; United States; On-site; USD 70,300 - 87,500; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with company match

Tuition reimbursement up to $2,000

Job summary

SpotOn, located in the United States, is seeking a skilled individual to install and configure hardware while providing top-notch training and support for clients. The candidate will travel to client sites to ensure satisfaction and system functionality.

This role demands excellent interpersonal skills, hardware troubleshooting, and a minimum of 2 years in management, specifically within the restaurant sector. The position offers a competitive salary range alongside benefits like medical insurance, a 401(k) plan, and tuition reimbursement.

Qualifications

• 2+ years of management experience in the restaurant industry.
• Experience in building strong client relationships.
• Familiarity with hardware devices like terminals, printers, and peripherals.

Responsibilities

• Install and configure SpotOn hardware.
• Conduct on-site client training and support.
• Respond to escalated support tickets efficiently.

Skills

Interpersonal skills

Problem-solving skills

Proficiency in training

Troubleshooting skills

Education

Associate's Degree

Technical certification

Tools

Networking devices

Low-voltage wiring

Job description

SpotOn, located in the United States, is seeking a skilled individual to install and configure hardware while providing top-notch training and support for clients. The candidate will travel to client sites to ensure satisfaction and system functionality.

This role demands excellent interpersonal skills, hardware troubleshooting, and a minimum of 2 years in management, specifically within the restaurant sector. The position offers a competitive salary range alongside benefits like medical insurance, a 401(k) plan, and tuition reimbursement.