Senior On-Site Hardware & Network Engineer (Fairfax)

W3Global

Fairfax (VA)

On-site

USD 70,000 - 100,000

Full time

10 days ago

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Job summary

W3Global seeks a Senior Hardware Technician to support deployment, maintenance, and troubleshooting of kiosks and edge devices. This on-site role in Fairfax, VA focuses on hardware, electrical, and basic network support across a nationwide fleet.

The ideal candidate will have strong 12VDC/24VDC/120VAC experience, VPNs, firewalls, and remote device management. Expect hands-on hardware installation, diagnostics, and field service across multiple sites.

Qualifications

5+ years of hands-on experience in hardware support, field service, electronics, or technical operations.
Experience troubleshooting hardware devices, kiosks, POS systems, IoT devices, industrial systems, or similar equipment.
Strong understanding of electrical systems involving 12VDC, 24VDC, and 120VAC.
Experience performing wire tracing and diagnosing electrical faults.
Experience connecting and replacing power supplies and hardware components.
Ability to troubleshoot and repair hardware issues in the field.
Working knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, and firewall fundamentals.
Experience supporting Windows 10/11 devices.
Experience with remote device support and deployments.
Strong troubleshooting and problem-solving skills.
Ability to work on-site in Fairfax, VA.
U.S. Citizenship required.

Responsibilities

Configure, deploy, image, and maintain kiosk and edge-computing devices.
Perform hardware assembly, provisioning, and quality assurance testing.
Troubleshoot computers, touchscreens, scanners, cameras, printers, and peripheral devices.
Diagnose and resolve hardware failures.
Remove and replace defective components and devices.
Connect and replace power supplies and associated hardware.
Maintain wiring diagrams, assembly procedures, and hardware documentation.
Manage inventory, warranties, RMAs, and component lifecycle activities.
Evaluate and integrate new hardware and peripheral devices.
Perform wire tracing and electrical troubleshooting.
Work with 12VDC, 24VDC, and 120VAC systems.
Use multimeters and diagnostic tools to identify power and connectivity issues.
Troubleshoot wiring, connectors, relays, power supplies, and field devices.
Support large-scale deployments and hardware refresh initiatives.
Configure and troubleshoot TCP/IP, DNS, DHCP, VPNs, VLANs, and firewall settings.
Support LTE/cellular connectivity and failover solutions.
Troubleshoot network connectivity issues and coordinate with service providers.
Support remote access and cloud-connected devices.
Deploy and support Windows 10/11 systems.
Perform firmware updates and operating system patching.
Support endpoint security and remote device management tools.
Monitor device health, connectivity, and peripheral status.