Senior Office Support for Child Welfare Casework

State of Utah; Orem (UT); On-site; USD 23,000 - 37,000; Part time

Job summary

State of Utah, DCFS Orem Office, is seeking a Senior Assistant Caseworker, Office Support, for a part-time, time-limited role. The position supports child welfare staff, clients, and community partners with clerical and case-related duties in a fast-paced environment.

The role requires strong organization, confidentiality, and customer service. Located in Orem, Utah, the position emphasizes in-office operations and transportation responsibilities.

Qualifications

• Experience managing reception areas and handling high-volume calls.
• Ability to create, scan, archive, and retrieve case files.
• Proficiency in drafting court documentation and legal letters.
• Experience supervising and monitoring parent-child visits and transportation.
• Experience handling Medicaid applications.

Responsibilities

• Taking and distributing meeting minutes.
• Answering phones and greeting visitors.
• Assisting with supervised visits.
• Processing financial transactions.
• Transportation of clients and children.
• Maintaining files and records.
• Preparing court and client documentation.
• Other duties as assigned.

Skills

Reception management

High-volume telephone handling

Client greeting

Office equipment maintenance

Communication skills

Tools

SAFE case system

Adobe Pro

Google Workspace

Microsoft Office

Job description

State of Utah, DCFS Orem Office, is seeking a Senior Assistant Caseworker, Office Support, for a part-time, time-limited role. The position supports child welfare staff, clients, and community partners with clerical and case-related duties in a fast-paced environment.

The role requires strong organization, confidentiality, and customer service. Located in Orem, Utah, the position emphasizes in-office operations and transportation responsibilities.