Senior Office & Operations Manager

Alliance Laundry Systems Distribution; South Richmond (IN); On-site; USD 61,000 - 83,000; Full time

Job summary

Alliance Laundry Systems Distribution is seeking an Office Manager to organize and coordinate office administration, partnering with the General Manager to streamline procedures and ensure safety and efficiency. You will oversee staff, onboarding, payroll, budgeting, and facilities, while maintaining strong internal and external communications.

The ideal candidate has 4+ years in office management, strong organizational and leadership skills, and experience with QuickBooks and SAP.

Qualifications

• Associate’s or Bachelor’s degree in business administration, or related field preferred.
• At least 4 years of related work experience required.
• An equivalent combination of education, training, and experience will be considered.
• Certifications in office management, project management, or related areas a plus.
• Experience with QuickBooks and SAP strongly preferred.

Responsibilities

• Provide administrative assistance and support to the Service, Sales, and Operation Team while overseeing day-to-day administrative operations.
• Customer support expert, serving as a point of contact inside the office and managing inquiries.
• Managing the office budget, handling expenses, invoicing clients, processing payments, and A/R/A/P inquiries.
• Manage staff relations including mentoring, training, and issuing discipline; develop and enforce office policies.
• Assist with onboarding of new employees, conducting orientation sessions, and managing payroll.
• Facility management to ensure a safe, professional, and productive office environment.
• Oversee special projects or events and align with deadlines and goals.
• Participate in process improvement and escalate top issues to team leaders.

Skills

Office management

Leadership

Communication

Organization

Budgeting

Staff supervision

Data analysis

Problem solving

Negotiation

Conflict resolution

Education

Bachelor’s degree in business administration

Associate’s degree acceptable

Certifications in office management

Tools

QuickBooks

SAP

MS Office

Job description

Alliance Laundry Systems Distribution is seeking an Office Manager to organize and coordinate office administration, partnering with the General Manager to streamline procedures and ensure safety and efficiency. You will oversee staff, onboarding, payroll, budgeting, and facilities, while maintaining strong internal and external communications.

The ideal candidate has 4+ years in office management, strong organizational and leadership skills, and experience with QuickBooks and SAP.