Senior Office Assistant (Sanitation) (Civil Service)

City of Dallas; United States; On-site; USD 44,359,000 - 44,360,000; Full time

Job summary

The City of Dallas invites applications for a Senior Office Assistant to provide high-level administrative support, research processes, gather data, write reports, and coordinate activities to ensure efficient division operations.

Responsibilities include handling communications, booking, and assisting with budget-related tasks while ensuring accuracy and timeliness in service delivery to city departments and the public.

Qualifications

• Education and experience requirements include a high school diploma or GED, and two years of administrative experience with duties such as accounts payable, billing, cashiering/reconciliation, procurement, correspondence, report writing, or permits issuance.
• An associate degree (or higher) in any field meets education and experience requirements.

Responsibilities

• Provide senior administrative support under general supervision within defined guidelines for management.
• Assist with projects by analyzing findings and making recommendations for effective support.
• Perform secretarial and clerical duties including answering phones, taking messages, and scheduling appointments.
• Explain processes, procedures and policies with limited discretion for a specific program or department.

Skills

Grammar & writing

Public administration basics

Payroll & accounting procedures

Office equipment

Record keeping

Report writing

Public interaction

Problem solving

Communication

Relationship building

Education

High school diploma or GED

Associate degree (any field)

Job description

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Provides senior level administrative support such as researching process and procedural issues, gathering data and writing reports, coordinating, making arrangements and assisting with other administrative projects to ensure effective division operations.

Job Description Overview

The Senior Office Assistant provides senior level administrative support such as researching process and procedural issues, gathering data and writing reports, coordinating, making arrangements, and assisting with other administrative projects to ensure effective division operations.

Essential Functions

• Provides administrative support typically under relatively general supervision within clearly defined guidelines and on assigned projects to assist management.
• Assist with projects as defined by supervisors, including analyzing findings and making recommendations to provide effective administrative support.
• Performs secretarial and clerical duties to support a manager or group of managers; answers telephone, takes messages, and schedules appointments.
• Provides interpretation of processes, procedures and policies of relatively straight forward nature with limited discretion or impact typically within a specific program or interpreting procedures of departmental personnel.
• Converts research on assigned subjects, secures materials for use in preparation of reports, composes correspondence and speeches, writes reports, and obtains various documents upon request to assist management.
• Maintains daily report of activities performed and providing customer service through telephone; researches citizen complaints and performs various administrative and clerical duties and support.
• Participates in the budget process and reviews expenditures to ensure expenses remain within budgeted limits.
• Performs any and all other work as needed or assigned.

Knowledge and Skills

• Knowledge of correct grammar, spelling, and punctuation.
• Basic knowledge of public administration.
• Knowledge of the City's payroll, accounting, or purchasing procedures.
• Ability to use office machines including, copier, fax machine.
• Ability to maintain records journals and files.
• Ability to write, clear and accurate reports.
• Ability to deal tactfully and courteously with the public and other city employees.
• Ability to handle difficult and unusual situations.
• Ability to analyze information and develop sound conclusions.
• Communicating effectively verbally and in writing.
• Establishing and maintaining strong working relationships.

MINIMUM QUALIFICATIONS

• EDUCATION: High school diploma or GED.
• EXPERIENCE: Two (2) years of administrative experience involving: Accounts payable, Billing, Cashiering/reconciliation, Procurement, Correspondence, Report writing and/or; Creating/issuing permits.
• EQUIVALENCY: Associate degree (or higher) in any field will meet the education and experience requirements.

Salary Range $22.32 - $24.56. The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.

City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community.

Questions? Contact our recruiting departments: Civil Service - [e-mail] Talent - Acquisition [e-mail]