Senior Office Assistant

Texas Tech University Health Sciences Center

Lubbock (TX)

On-site

USD 20,664 - 33,062

Full time

14 days+

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Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Wellness programs

Mother‑Friendly workplace

Job summary

TTUHSC is seeking a clerical professional to perform a variety of routine, data‑driven tasks in a busy health care environment. Responsibilities include basic bookkeeping, typing, filing, data coding and processing of moderate complexity under supervision.

Join a values‑based, supportive team and enjoy competitive benefits such as health insurance, paid time off, retirement plans, and wellness programs. This full‑time hourly role offers growth and a stable career path.

Qualifications

Proficiency in written and mathematical processes as may be reflected by the completion of high school or the equivalent.
One year clerical experience.
Additional education and/or related experience to equal one year may substitute on a year for year basis.

Responsibilities

Analyze and interpret data.
Provide feedback, designs, proposals and plans on all tasks as they relate to the vision and mission of the TTUHSC and the SOM.
Work with all aspects of the TTUHSC, to include Administration, Faculty and Staff.
Interact with outside Agencies to provide valuable contacts and support for all goals and initiatives.
Fax intake and processing
Manage incoming faxes. Direct to appropriate workqueue (WQ)
Utilizing software, databases, scripts, and tools appropriately.
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service.
Take part in training and other learning opportunities to expand knowledge of organization, clinics and position.
Adhering to all company policies and procedures.

Skills

Clerical skills

Data entry

Education

High school diploma or equivalent

Tools

General office software

Job description

Introduction

Nationally recognized as a

Join us as we change the future of health care.

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive?

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future.

About TTUHSC

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case‑by‑case basis, the institution may also sponsor eligible individuals for change‑of‑status or change‑of‑employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

Position Description

Performs clerical duties of a specialized or technical nature, which may be performed in a variety of settings. Responsibilities may include basic bookkeeping, typing, word processing, filing, sorting, posting, verifying, recording, and data coding and processing of moderate complexity. A general understanding of organizational policies and procedures and some expertise in the area of assigned work is required. Duties are performed under direction within established policies and procedures with job performance based upon completion of assigned tasks.

Major/Essential Functions

Ability to analyze and interpret data.
Provide feedback, designs, proposals and plans on all tasks as they relate to the vision and mission of the TTUHSC and the SOM.
Work with all aspects of the TTUHSC, to include, Administration, Faculty and Staff.
Interact with outside Agencies to provide valuable contacts and support for all goals and initiatives.
Fax intake and processing
Manage incoming faxes. Direct to appropriate workqueue (WQ)
Utilizing software, databases, scripts, and tools appropriately.
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service.
Take part in training and other learning opportunities to expand knowledge of organization, clinics and position.
Adhering to all company policies and procedures.

Required Qualifications

Proficiency in written and mathematical processes as may be reflected by the completion of high school or the equivalent. One year clerical experience. Additional education and/or related experience to equal one year may substitute on a year for year basis.

Required Attachments

Cover Letter, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head‑to‑toe well‑being. Explore just a few of the advantages of being a TTUHSC team member:

Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full‑time team members
Paid Time Off - Including holidays, vacation, sick leave and more
Retirement Plans
Wellness Programs
Certified Mother‑Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state‑of‑the‑art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

$15.00

Pay Grade Maximum

$24.75

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Grant Funded?

Travel Required

None

Shift

Day

Does this position work in a research laboratory?

Air Force Specialty Code

3A1X1, 8A200

Army Military Occupational Specialty Code

36B, 42A, 56M

Marine Military Occupational Specialty Code

0111, 6046

Navy Enlisted Classification Code

AZ, RP, YN

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.

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