Business Coordinator

Texas Tech University Health Sciences Center; Dalhart (TX); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Job summary

TTUHSC in Texas is seeking a dedicated Administrative Coordinator to support clinical operations. The role focuses on leading clerical workflows, training staff, and ensuring timely, accurate data and reporting to guide leaders.

You will coordinate travel, supplies, and compliance with ACA and audit requirements, while maintaining documentation and ensuring scheduling and patient-tracking processes run smoothly across departments.

Qualifications

• Bachelor's degree plus two (2) years related experience; OR a combination of education and/or progressively responsible related experience to equal six (6) years.

Responsibilities

• Lead and standardize clerical operations across facilities to support clinical workflows and access-to-care priorities.
• Train and supervise Patient Services Specialists to ensure competency in administrative and clinical processes; achieve 100% onboarding within 30 days.
• Ensure clerical workflows support scheduling, patient tracking, and care-team communication; process sick calls/referrals daily; follow scheduling protocols.
• Oversee data collection, validation, and reporting for leadership decision-making; ensure accuracy and on-time submissions; identify discrepancies within 24 hours; develop 2 improvements yearly.
• Coordinate supply management, travel processing, and communications; prevent shortages; process travel in 2 business days; maintain compliant documentation.
• Ensure regulatory and audit compliance; maintain internal/external audit readiness; resolve findings promptly.

Education

Bachelor's degree

Job description

Nationally recognized as a

Join us as we change the future of health care

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Visa Information

TTUHSC, at its sole discretion, may initiate new H‑1B I‑129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case‑by‑case basis, the institution may also sponsor eligible individuals for change‑of‑status or change‑of‑employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

Position Description

Performs coordinative work in the business or administrative operation of a specific department or college. Responsibilities involve the coordination and supervision of the various functions and aspects of a department as well as the monitoring operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise staff or student assistants.

Major/Essential Functions

• Lead, coordinate, and standardize clerical operations across assigned facilities to support clinical workflows and access‑to‑care priorities. Ensure minimal workflow disruption due to clerical gaps. Implement standardized workflows across 100% of assigned areas.
• Train, mentor, and supervise Patient Services Specialists/Business Assistants to ensure competency in administrative, clinical support, and compliance‑related processes. Achieve 100% onboarding completion within 30 days for new hires. Conduct training sessions as needed to align with operational priorities.
• Ensure clerical workflows effectively support clinical operations, including scheduling, patient tracking, and communication with care teams. Ensure same‑day processing of sick calls and referrals. Ensure compliance with established scheduling protocols (e.g., PTM standards)
• Oversee collection, validation, and reporting of operational and behavioral health data to support leadership decision‑making. Maintain data accuracy across all required reports. Ensure on‑time submission of monthly and ad hoc reports. Identify and elevate data discrepancies within 24 hours. Develop at least 2 process improvements annually based on data trends. Time keeping uploads.
• Coordinate administrative functions including supply management, travel processing, and communication workflows. Maintain no critical supply shortages impacting operations. Process travel requests within 2 business days. Ensure compliance with procurement and travel policies. Maintain organized documentation systems.
• Ensure all administrative and clerical processes meet regulatory, policy, and audit requirements (ACA, internal compliance, etc.). Maintain compliance on internal and external audits. Resolve identified audit findings within established deadlines. Ensure adherence to documentation standards and workflows.

Required Qualifications

Bachelor's degree plus two (2) years related experience; OR a combination of education and/or progressively responsible related experience to equal six (6) years.

Required Attachments

Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head‑to‑toe well‑being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full‑time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother‑Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state‑of‑the‑art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

$17.50

Pay Grade Maximum

$20.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Grant Funded?

No

Travel Required

Up to 25%

Shift

Day

Schedule Details

M - F (7:30AM - 4:00pm / 8:00AM - 4:30PM)

Air Force Specialty Code

3A1X1, 8A200

Army Military Occupational Specialty Code

15P, 36B, 42A, 56M, 68J, 88H, 88N, 89A, 89B, 92A, 92Y

Marine Military Occupational Specialty Code

0111, 3372, 6046

Navy Enlisted Classification Code

AZ, LS, MC, PS, RP, YN

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.