Senior Office Administrator (Location - Menlo Park, CA onsite)

FICO; San Jose (CA); On-site; USD 81,000 - 127,000; Full time

Benefits offered by this job

Inclusive culture

Competitive compensation

Work-life balance

Social events

Job summary

FICO in Menlo Park, California, is seeking an Office Administrator to coordinate day-to-day operations, manage supplies, new-hire setup, and event logistics for the office.

You will support senior leaders, interact with vendors and building management, and ensure a welcoming, well-run environment in a fast-paced setting. Proficiency with Microsoft Office is required.

Qualifications

• Demonstrated experience coordinating office operations and administrative support in a corporate environment.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced office.
• Excellent verbal and written communication; interact professionally with employees, visitors, vendors, and building staff.

Responsibilities

• Orders, stocks, and manages inventory of office supplies and equipment.
• Coordinates local new-hire set-up end-to-end, including ID badge issuance and desk assignment.
• Prepares amenities and logistics for group meetings and events, including catering and room setup.
• Acts as the primary point of contact with building management on facilities-related needs.
• Provides general administrative support to senior leaders as capacity allows.
• Responds to day-to-day office operations questions and escalates facilities or building-management issues.

Skills

Organizational skills

Communication

Proactive

Customer service mindset

Tools

Microsoft Office

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfil your career potential!

Opportunity

The Opportunity As an Office Administrator you will be responsible for coordinating day-to-day office operations for FICO's Menlo Park, California office, ensuring a well-run, well-stocked, and welcoming environment for employees and visitors. In addition to owning facilities coordination, new-hire set-up, and event logistics, this person will provide general administrative support to Menlo Park-based senior leaders as capacity allows. The ideal candidate is highly organized, service-oriented, and comfortable balancing hands-on office coordination with ad hoc administrative requests in a fast-paced environment.

What You'll Contribute

• Orders, stocks, and manages inventory of office supplies and equipment, proactively identifying needs to keep the Menlo Park office fully equipped and running smoothly.
• Coordinates local new-hire set-up end-to-end, including ID badge issuance, work location and desk assignment, and ensuring a smooth first day on-site.
• Prepares amenities and logistics for group meetings and events, including catering coordination, room set-up, and post-meeting clean-up.
• In coordination with our larger facilities management team, serves as the primary point of contact with building management on facilities-related needs.
• Provides general administrative support to Menlo Park-based senior leaders as capacity allows.
• Acts as the go-to resource for day-to-day office operations questions from Menlo Park employees, fielding requests and escalating facilities or building-management issues as needed.

What We’re Seeking

• Demonstrated experience coordinating office operations and administrative support in a corporate environment.
• Strong organizational skills, with the ability to manage multiple competing priorities in a fast-paced, in-office environment.
• Excellent verbal and written communication skills, with the ability to interact professionally with employees, visitors, vendors, and building management staff.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• A proactive, service-oriented approach, with the flexibility to shift between office-coordination duties and general administrative support tasks as priorities require.
• Strong attention to detail and follow-through when coordinating logistics across multiple stakeholders, including facilities, catering, and HR/IT for new hires.
• Discretion and sound judgment when supporting senior leaders, including comfort navigating a mixed role that spans facilities coordination and executive-adjacent support.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $80,500 to $126,500 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-RR1 #LI-remote

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

FICO makes a real difference in the way businesses operate worldwide: Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity.

We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications.

While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective.

If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

FICO powers decisions that help people and businesses around the world prosper. Founded in 1956, FICO has been the trusted backbone of financial decisioning for more than seven decades. We empower businesses worldwide with applied intelligence and advanced analytics to transform complex data into fair, explainable, and actionable decisions — enabling smarter outcomes, stronger customer relationships, and sustainable growth. FICO clients include more than half of the top 100 banks in the world, more than 600 personal and commercial line insurers in North America and Europe, 400+ retailers and general merchandisers, all of the 100 largest U.S. credit card issuers, and more. FICO is a global leader in analytics software, empowering businesses to make smarter, faster decisions through cutting-edge data science, machine learning, and AI. Creators of the iconic FICO® Score — the standard in credit decisioning — and recognized in both the Forrester Wave™ and Gartner® Magic Quadrant™ for its decision intelligence. FICO delivers a powerful platform built on Applied Intelligence, combining advanced analytics with explainable AI to drive transparency, reduce risk, and enable hyper-personalized customer experiences at scale. Trusted by organizations across financial services, insurance, payments, and beyond, FICO turns data into decisions that matter.