Senior Ocean Freight Ops & Quoting Specialist

HappyGlobal Service; Houston (TX); On-site; USD 41,000 - 48,000; Full time

Job summary

HappyGlobal Service is expanding its U.S. sales support, seeking an experienced ocean freight professional to own import/export operations, quotations and client relationships. You will coordinate cross-border teams and U.S.

vendors to oversee shipment milestones, documents, costs and exceptions, delivering reliable service and growing repeat business. This full-time, on-site role is based in Los Angeles or Houston, offering $30–$35 per hour.

Qualifications

• Typically 3+ years of ocean freight experience with a U.S.-based freight forwarder or NVOCC.
• Experience in imports and exports with end-to-end capability in at least one direction.
• Knowledge of U.S. ocean freight workflows and documentation.
• Fluent in English and Mandarin; working Mandarin for Mandarin-speaking customers.

Responsibilities

• Manage ocean import/export operations and coordinate carriers, overseas agents, brokers, truckers and warehouses.
• Review documents, ISF filing, milestones, and bill of lading review and release.
• Obtain supplier rates, prepare quotes within company authority and analyze costs.
• Track charges, identify cost-saving opportunities, and resolve exceptions with vendors.
• Maintain shipment records and provide clear handoffs to U.S., China and Asia teams.

Skills

Ocean freight operations

Quoting

Client management

Cross-border coordination

Excel

Outlook

Freight forwarding systems

English

Mandarin

Tools

Freight forwarding systems

Job description

HappyGlobal Service is expanding its U.S. sales support, seeking an experienced ocean freight professional to own import/export operations, quotations and client relationships. You will coordinate cross-border teams and U.S.

vendors to oversee shipment milestones, documents, costs and exceptions, delivering reliable service and growing repeat business. This full-time, on-site role is based in Los Angeles or Houston, offering $30–$35 per hour.