Senior Occupancy Planner

Jones Lang LaSalle Incorporated; Wilmington (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay early access

Job summary

Jones Lang LaSalle Incorporated in Wilmington, NC seeks a Senior Occupancy Planner/OP Lead to drive occupancy strategy, moves, adds, and changes for a client account. You will lead workplace and occupancy planning, deliver “boots on the ground” consulting, and ensure high-quality service delivery with a mix of on-site and remote work.

You will manage client relationships, collaborate with CRE, finance, and facilities teams, and mentor staff while handling project workloads across regions.

Qualifications

• Impeccable and concise communication and presentation skills, verbal and written.
• Ability to influence others and work collaboratively in a team.
• Strong time management; ability to structure and manage projects and budgets.

Responsibilities

• Participate in engagements addressing the future of work, return to office, portfolio optimization, and occupancy planning.
• Manage space requests, test fits, blocking/stacking plans, and sequencing for relocations.
• Develop stacking, allocation, and adjacency diagrams for co-location projects; gather space requirements across units.
• Aggregate data from multiple sources and generate occupancy solutions with data-driven options.
• Ensure seat assignments comply with regulations for personnel adjacency and timely resolutions.

Skills

Communication

Influence

Project management

Analytics

Character

Flexible & adaptable

Client service

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Title: Senior Occupancy Planner/OP Lead

POSITION OVERVIEW

The Senior Occupancy Planner is a highly skilled professional who serves as a comprehensive resource for a client account based in Wilmington, North Carolina. This team plays a crucial role in developing occupancy strategy solutions, overseeing moves, adds, and changes, and driving project engagements. The successful candidate will have a strong combination of Workplace, Occupancy, and Move planning experience and the ability to manage workload for a regionally dispersed client. This position requires exceptional versatility and the ability to transform client relationships into long‑term opportunities. You will provide a “boots on the ground” perspective to the team, ensuring “white glove” quality service delivery and act as a “change agent”. This role has onsite flexibility at the client offices but ideally offers 3 days onsite and 2‑remote.

WHAT THIS JOB INVOLVES

Strategic Workplace Planning & Portfolio Analysis

• Participate in business unit engagements addressing the future of work, return to office, portfolio optimization, and occupancy planning as part of the client project scope
• Develop scenario and occupancy plans leveraging deep understanding of the clients space supply and demand requirements

Occupancy Planning & Execution

• Serve as single point of contact for space questions: manage and resolve space requests, provide test fits, blocking and stacking plans, and develop sequencing plans for major relocations
• Develop stacking plans, allocation plans, adjacency diagrams, migration plans, and move sequencing for co‑location projects at existing and new properties
• Gather space requirements and scope based on customer needs, coordinating requirements across different business units
• Use creative and analytical thinking to aggregate data from multiple sources and generate solution options for occupancy problems
• Ensure all seat assignments comply with regulations for personnel adjacency and deliver timely resolution of non‑compliant assignments

Relationship Management & Client Engagement

• Foster critical relationships with Corporate Real Estate, Business Unit leadership, Corporate Finance, Project Management, Move Coordination, and Facility Management teams
• Develop relationships with end‑user customers to understand their business needs, promote workplace solutions, and facilitate resolution of planning issues
• Interact with client stakeholders at all levels, including executive leadership (CEO, CFO, CHRO, COO)

People Management

• Responsible for employee management including: onboarding, leading, developing, and mentoring team members, as well as HR‑related activities such as PTO and leave requests.
• Manage direct reports and provide oversight/influence over additional staff as needed for successful project execution.
• Promotes a culture focused on clients, people and teamwork, accountability, continuous improvement and innovation.

Data Analytics & Reporting

• Report on building data, organizational data, and occupancy metrics using advanced Microsoft Excel skills including pivot tables and V‑lookups
• Prepare and update project status reports on actual versus projected seat demand at building level
• Interpret qualitative and quantitative research data and synthesize into meaningful and actionable results
• Conduct utilization data analysis; gather, analyze, and interpret data to provide data‑driven recommendations
• Measure, monitor, and report cost savings and value‑added contributions

Essential Skills

• COMMUNICATION: Impeccable and concise communication and presentation skills, both verbal and written. Able to explain complex information in a straightforward manner and convey difficult direction to clients.
• INFLUENCE: Ability to influence others and move toward a common vision or goal. Must be a team player able to work collaboratively with and through others.
• PROJECT MANAGEMENT: Strong time management skills and demonstrated ability to meet deadlines. Knows how to effectively structure, staff, and manage projects and teams to ensure clarity of expectation, timely execution, corrective action when needed, and successful outcomes. Highly organized with high level of performance in project budgeting and scheduling.
• ANALYTICS: Expert‑level data analytical skills and ability to articulate stories through data. Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Attentive to detail and accuracy—particularly numbers and spatial creativity.
• CHARACTER: Shows character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Demonstrated consistency in values, principles, and work ethic.
• FLEXIBLE & ADAPTABLE: Able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Energetic, creative, and willing to work hard in a fast‑paced environment; enjoys variety and challenges of consulting work.
• CLIENT SERVICE: Understanding of and commitment to client service. A desire to work within a diverse, collaborative, and driven professional environment.

ADDITIONAL REQUIREMENTS

• Self‑motivated, able to work independently within a team to build relationships and interact effectively with business partners
• Ability to effectively manage time, organize, and prioritize deliverables and workload
• This is a variable consultant position working on a project basis as assignments are received and accepted, however length may vary

WHAT YOU CAN EXPECT FROM US

You’ll join an entrepreneurial, inclusive culture where we succeed together, across the desk and around the globe. Access to our Workday Systems, My Learning and Business Resource Groups reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, and pay. Join us to develop your strengths and enjoy a fulfilling contract career full of varied experiences This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Personalized benefits that support personal well‑being and growth

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Location: On‑site –Wilmington, NC

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.