Senior Observability & Reliability Engineer

Charles Schwab Inc.; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Charles Schwab Corporation is seeking a Software Platform Engineer within Schwab Technology Services to enhance observability across data centers and cloud environments. The role focuses on building and supporting telemetry systems, improving data quality, and enabling reliable service health insights.

You will automate operational tasks with Python, Ansible, and Bash, integrate APIs, and work closely with application, infrastructure, cybersecurity, and operations teams to drive resilience and

Qualifications

• Foundational knowledge of observability concepts, including metrics, logs, dashboards, alerting, and service health.
• Proficiency with Python, Ansible, and shell scripting (Bash) for automation and system management.
• Experience with enterprise observability tools such as Splunk, Grafana, Prometheus, AppDynamics, and related platforms.
• Experience with git, CI/CD, automated testing, and IaC/infra as code.
• Strong troubleshooting, documentation, and collaboration skills.
• Knowledge of REST APIs and JSON/YAML.
• Experience with cloud or on-prem environments and container tech (Kubernetes).
• Familiarity with AI tools and validating outputs for security and privacy.

Responsibilities

• Engineer and support observability platforms across data center and cloud environments.
• Automate repeatable operational tasks using Python, Ansible, Bash, and APIs.
• Collaborate with application, infrastructure, cybersecurity, and operations teams to improve telemetry and system resilience.
• Participate in incident, change, and knowledge-management practices as appropriate.

Skills

Observability concepts

Python

Ansible

Bash

CI/CD

Git

Automation

Troubleshooting

Documentation

Communication

Education

Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field

Tools

Splunk

Grafana

Prometheus

ITRS Geneos

AppDynamics

ThousandEyes

Moogsoft

xMatters

Kubernetes

Docker

OpenTelemetry

Job description

Charles Schwab Corporation is seeking a Software Platform Engineer within Schwab Technology Services to enhance observability across data centers and cloud environments. The role focuses on building and supporting telemetry systems, improving data quality, and enabling reliable service health insights.

You will automate operational tasks with Python, Ansible, and Bash, integrate APIs, and work closely with application, infrastructure, cybersecurity, and operations teams to drive resilience and