Systems Observability Engineer - Telemetry & Automation

Charles Schwab Inc.; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Charles Schwab Corporation seeks an Observability Engineer to strengthen telemetry, metrics, logs, and event processing across critical services. You’ll troubleshoot issues, support telemetry integrations, and help drive reliable production changes.

Automation with Python, Ansible, and shell scripting will be a core focus. primaria responsibilities include ensuring platform health and collaborating with engineering, operations, and security teams, with on-call duties as needed in an on-site

Qualifications

• Bachelor’s degree in CS/CE/IS or equivalent practical experience.
• 1+ years of technical experience supporting systems, infrastructure, or monitoring tools.
• Foundational knowledge of metrics, logs, dashboards, alerting, and service health.
• Exposure to an observability platform such as Splunk, Grafana, Prometheus, or similar.
• Basic Python and shell scripting experience (e.g., Bash).
• Foundational Linux or Windows administration and networking basics.
• Familiarity with Git, CI/CD, automated testing, or configuration as code.
• Strong problem-solving, documentation, communication and collaboration skills.

Responsibilities

• Support enterprise platforms that collect and analyze metrics, logs, traces, and events.
• Improve platform availability, telemetry quality, actionable alerting, and service-health insights.
• Troubleshoot issues, support telemetry integrations, and contribute to reliable production changes.
• Apply and expand automation using Python, Ansible, and shell scripting to simplify repeatable work.

Skills

Python

Shell scripting

Git

Linux/Windows administration

Observability concepts

CI/CD

On-call / after-hours support

AI tool validation

Documentation

Collaboration

Education

Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent practical experience

Tools

Splunk

Grafana

Prometheus

ITRS Geneos

AppDynamics

ThousandEyes

Moogsoft

xMatters

Job description

Charles Schwab Corporation seeks an Observability Engineer to strengthen telemetry, metrics, logs, and event processing across critical services. You’ll troubleshoot issues, support telemetry integrations, and help drive reliable production changes.

Automation with Python, Ansible, and shell scripting will be a core focus. primaria responsibilities include ensuring platform health and collaborating with engineering, operations, and security teams, with on-call duties as needed in an on-site