Senior Observability Architect

CEI; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 138,000 - 248,000; Full time

Benefits offered by this job

Medical on Day 1

Dental on Day 1

Vision on Day 1

401k

Job summary

Computer Enterprises, Inc. (CEI) is seeking a Senior Observability Architect to lead an enterprise observability modernization initiative across a hybrid infrastructure.

The role focuses on design, implementation, and optimization of monitoring, telemetry, discovery, and CMDB processes while driving future-state observability strategy. The ideal candidate will bring strong expertise in observability architecture, Dynatrace, ServiceNow CMDB, and enterprise discovery solutions, shaping

Qualifications

• 8+ years of experience in observability, enterprise monitoring, or IT operations.
• Hands-on Dynatrace experience.
• Experience with ServiceNow CMDB and discovery processes.
• Experience with infrastructure discovery and topology mapping.
• Experience supporting large-scale hybrid infrastructure environments.
• Experience leading enterprise modernization initiatives.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead implementation of OpenText OPTIC Data Lake and modernization initiatives.
• Consolidate monitoring and telemetry data across enterprise platforms.
• Establish standards and best practices for monitoring, telemetry, and operational visibility.
• Refine CMDB by modernizing integration between UCMDB and ServiceNow CMDB and improve CI reconciliation.
• Provide technical leadership and partner with infrastructure, operations, and application teams.

Skills

Observability architecture

Stakeholder management

Leadership

Communication

Tools

Dynatrace

ServiceNow CMDB

OpenText OPTIC Data Lake

OpenText UCMDB / Universal Discovery

OpenText OBM

Job description

Back Senior Observability Architect Infrastructure & Security Philadelphia , Pennsylvania Contract 100% Remote Sep 10, 2026 *Only W-2 candidates will be considered, no C2C*

Computer Enterprises, Inc. (CEI) is seeking a talented Observability Architect to join our Client's dynamic team.

Job at a glance:

• This is a long-term contract, with an initial term of 6 months but is planned for extension and would ideally convert to FTE
• Eligible to sign up for benefits(Medical, Dental, Vision, and 401k) on day 1
• Remote candidates will be considered but candidates local to Philadelphia could receive preference
• Seeking candidates with strong experience with Dynatrace, ServiceNow CMDB, Discovery and topology mapping

Position Overview

We are seeking a Senior Observability Architect to lead an enterprise observability modernization initiative. This individual will provide technical leadership in the design, implementation, and optimization of monitoring, telemetry, discovery, and CMDB processes across a complex hybrid infrastructure environment.

The ideal candidate will bring expertise in observability architecture, Dynatrace, ServiceNow CMDB, and enterprise discovery solutions, while helping define and execute a future-state observability strategy.

Key Responsibilities

Observability Modernization

• Lead implementation and adoption of OpenText OPTIC Data Lake.
• Define and execute observability modernization initiatives.
• Consolidate monitoring and telemetry data across enterprise platforms.
• Establish standards and best practices for monitoring, telemetry, and operational visibility.

Monitoring & Platform Integration

• Expand integration between Dynatrace and OpenText monitoring platforms.
• Improve visibility across infrastructure and application environments.
• Develop scalable monitoring and instrumentation approaches.
• Recommend architectural improvements that increase operational efficiency and platform effectiveness.

CMDB & Discovery

• Modernize integration between UCMDB and ServiceNow CMDB.
• Improve Configuration Item (CI) reconciliation and data quality.
• Develop discovery and topology management strategies that support accurate service mapping and infrastructure visibility.

Technical Leadership

• Lead architecture discussions and implementation planning.
• Partner with infrastructure, operations, and application teams.
• Identify monitoring gaps and future-state opportunities.
• Support observability roadmap development and execution.

Required Qualifications

• 8+ years of experience in observability, enterprise monitoring, infrastructure architecture, or IT operations.
• Strong hands‑on experience with Dynatrace.
• Experience working with ServiceNow CMDB and discovery processes.
• Experience with infrastructure discovery, topology mapping, and configuration management.
• Experience supporting large-scale hybrid infrastructure environments.
• Experience leading enterprise modernization initiatives.
• Strong communication and stakeholder management skills.

Preferred Qualifications

• OpenText Operations Bridge (OBM)
• OpenText UCMDB / Universal Discovery
• OpenText OPTIC Data Lake
• ServiceNow ITOM
• Enterprise observability architecture experience
• Experience leading monitoring or observability transformation programs