Senior Nurse Manager: Patient Care & Operations (CA)

Kaiser Permanente; Walnut Creek (CA); On-site; USD 239,000 - 276,000; Full time

Job summary

Kaiser Permanente in Walnut Creek seeks a nurse leader to guide patient care delivery, set practice standards, and drive safe, high‑quality outcomes across service lines. You will collaborate with physicians, clinicians, and executives to implement best practices and ensure regulatory compliance.

Your role includes supervising teams, allocating resources, and leading program enhancements to improve efficiency and patient experience in ambulatory settings.

Qualifications

• Minimum four (4) years of leadership experience, with or without direct reports.
• Minimum three (3) years of customer or patient service experience.
• RN license (California) current at hire and Basic Life Support.

Responsibilities

• Lead development and implementation of care standards across service lines.
• Oversee ambulatory operations, quality, cost control, and budgeting.
• Collaborate with physicians, administrators, and care teams to ensure safe, high‑quality patient care.

Skills

Ambiguity/Uncertainty Management

Attention to Detail

Business Knowledge

Communication

Critical Thinking

Leadership

Team Building

Decision Making

Problem Solving

Stakeholder Management

Education

Bachelor's degree in business, nursing, health care, or related field

BSN preferred

Tools

Microsoft Office

Job description

Kaiser Permanente in Walnut Creek seeks a nurse leader to guide patient care delivery, set practice standards, and drive safe, high‑quality outcomes across service lines. You will collaborate with physicians, clinicians, and executives to implement best practices and ensure regulatory compliance.

Your role includes supervising teams, allocating resources, and leading program enhancements to improve efficiency and patient experience in ambulatory settings.