Senior NPI Program Manager – Cross-Functional Lead

UKG; Helena (MT); On-site; USD 169,000 - 241,000; Full time

Job summary

UKG is seeking an experienced NPI Program Manager to lead complex, cross-functional new product introduction programs for an assigned product suite. You will shape execution strategy, align teams around decisions, and guide launch readiness from early assessment through activation to drive customer adoption and revenue.

You will partner with Product, Engineering, Release Management, and business enablement to coordinate launch deliverables, assess risks, and translate capabilities into field and

Qualifications

• Demonstrated expertise leading complex, cross-functional product, technology, or business programs from planning through launch or implementation.
• Ability to develop program strategy, navigate ambiguity, and independently determine methods and priorities to achieve broadly defined outcomes.
• Experience identifying significant risks and dependencies, developing practical options, and influencing stakeholders to reach decisions.
• Strong written and verbal communication skills, including experience presenting complex information and recommendations to senior stakeholders.

Responsibilities

• Develop and lead the NPI execution strategy for complex, high-visibility programs, aligning scope, milestones, owners, dependencies, and success measures.
• Guide offerings through the NPI stages, preparing evidence-based recommendations and decisions for governance and leadership forums.
• Partner with Product, Engineering, technical program teams, Release Management, and business enablement functions to coordinate launch deliverables, including communications, webinars, release notes, and job aids.
• Identify cross-functional risks, resource constraints, and readiness gaps early; develop mitigation options and influence decision makers to resolve issues that could affect launch outcomes.
• Translate product capabilities and launch decisions into coordinated field and customer enablement that supports adoption, sales execution, and revenue realization.
• Track launch readiness and post-launch outcomes, sharing concise, actionable updates with stakeholders and recommending improvements to NPI practices and tools.

Skills

Cross-functional leadership

Program management

Risk management

Communication skills

Strategic thinking

Job description

UKG is seeking an experienced NPI Program Manager to lead complex, cross-functional new product introduction programs for an assigned product suite. You will shape execution strategy, align teams around decisions, and guide launch readiness from early assessment through activation to drive customer adoption and revenue.

You will partner with Product, Engineering, Release Management, and business enablement to coordinate launch deliverables, assess risks, and translate capabilities into field and