Senior NOC Technician, Transport/IP - DoD Secret

Cornerstone Defense LLC

Belleville (IL)

On-site

USD 50,000 - 70,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental and Vision Plans
Generous PTO Policy
401(k)
HSA and FSA options
Life and Disability Insurance
Tuition Reimbursement and Training
Perks at Work Discount Program
Referral Program
Leads Generation Program
CollegeAmerica 529
Fitness Reimbursement Program
Travel Assistance
Norton Lifelock Benefit Solutions
Life Planning Financial & Legal Serv

Job summary

Cornerstone Defense LLC seeks a NOC Technician III to monitor DISN transport and IP infrastructure at Scott AFB, IL. The role requires advanced troubleshooting, incident coordination, and leadership across a 24/7 operations team, with a 10% travel expectation.

The candidate will handle tickets, perform root-cause analysis, and liaise with O&M teams, customers, and mission partners to maintain service continuity in a high-tempo environment.

Qualifications

  • High school diploma and 2-4 years of relevant experience.
  • DoD-8570 IAT Level II baseline certification (e.g., Security+ CE) by start date.
  • Ability to work in a 24/7 operational environment.
  • Experience with alarm surveillance, fault management, LAN maintenance, or performance management.
  • Expertise in at least three technologies: routers, switches, crypto devices, routing, DSN/DRSN, video services, Promina, Cisco, Juniper, MSPP, DWDM, optical switching.
  • General understanding of transport and IP network topologies.

Responsibilities

  • Create, update, and track incident tickets in Remedy in a 24/7 environment.
  • Perform incident correlation and root-cause analysis and coordinate corrective actions.
  • Diagnose and troubleshoot faults on routers, switches, crypto devices, DSN/DRSN, and related equipment.
  • Execute change-management tasks including hardware replacement and software configuration.
  • Restore network services via reroutes and coordination with service providers; document actions in CMDB.
  • Provide Tier I/II sustainment support and timely updates to leadership.
  • Escalate incidents between Tier I and II and maintain ticket status.

Skills

Alarm surveillance
Fault management
LAN maintenance
Performance management

Education

DoD-8570 IAT Level II certification

Tools

Promina
Cisco
Juniper
DWDM

Job description

Cornerstone Defense LLC seeks a NOC Technician III to monitor DISN transport and IP infrastructure at Scott AFB, IL. The role requires advanced troubleshooting, incident coordination, and leadership across a 24/7 operations team, with a 10% travel expectation.

The candidate will handle tickets, perform root-cause analysis, and liaise with O&M teams, customers, and mission partners to maintain service continuity in a high-tempo environment.

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