Senior Neurosurgery Patient Services Specialist

Providence Health & Services; Seattle (WA); On-site; USD 36,000 - 54,000; Full time

Job summary

Providence Health & Services is seeking a Senior Patient Services Specialist to act as a subject matter expert and resource for peers. The Senior PSS will perform all core functions, resolve complex issues, and orient/train new caregivers while supporting departmental initiatives and continuous improvement across the care delivery team.

This role requires solid medical office/healthcare experience and a commitment to delivering quality patient service in a dynamic health system.

Qualifications

• 3 years of medical office or related healthcare experience.
• 2 years of experience as a Providence employee in a PSS position.

Responsibilities

• Serve as a subject matter expert and resource to peers.
• Resolve complex issues and orient/train new caregivers.
• Support departmental initiatives and continuous improvement.

Skills

Medical office experience

PSS experience

Job description

Providence Health & Services is seeking a Senior Patient Services Specialist to act as a subject matter expert and resource for peers. The Senior PSS will perform all core functions, resolve complex issues, and orient/train new caregivers while supporting departmental initiatives and continuous improvement across the care delivery team.

This role requires solid medical office/healthcare experience and a commitment to delivering quality patient service in a dynamic health system.