Patient Services Specialist - Neurosurgery

Providence; Seattle (WA); On-site; USD 65,000 - 85,000; Full time

Job summary

Providence's Swedish Health Services, DBA Swedish Medical Group, is seeking a Senior Patient Services Specialist who acts as a subject‑matter expert and resource to peers, capable of performing all Associate and Journey PSS duties and resolving complex issues. This role supports patient‑centered care in Seattle and participates in ongoing improvements.

The Senior PSS will orient and train new caregivers and actively contribute to departmental initiatives, ensuring high quality service and

Qualifications

• 3 years of medical office or related healthcare experience.
• 2 years of experience as a Providence employee in a PSS position.

Responsibilities

• Serve as a subject‑matter expert and resource to peers.
• Resolve complex issues and assist in training new caregivers.
• Orient and train new caregivers and support department initiatives and continuous improvement.

Skills

Healthcare experience

Job description

The Patient Services Specialist – Senior Level serves as a subject matter expert and resource to peers. The Senior PSS is capable or performing all aspects of the Associate and Journey PSS roles. In addition to performing all core functions, this role is responsible for resolving complex issues, orienting and training new caregivers, and active participation that support departmental initiatives and continuous improvement.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 3 years of medical office or related healthcare experience OR
• 2 years of experience as a Providence employee in a PSS position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.