Senior Network Technology Support Lead

AT&T inc.; Grand Prairie (TX); Presencial; USD 131.000 - 196.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Tuition reimbursement

Paid time off

Holidays

Parental leave

Disability benefits

Life insurance

Employee discounts

Descripción de la vacante

AT&T is seeking a Lead Network Technology Support at our Grand Prairie, Texas location. This full-time onsite role provides 24x7 support for Optical, IP Core, Mobility and advanced communications technologies, leading projects and mentoring staff.

You will diagnose network issues, monitor performance, deploy configurations, collaborate with DevOps, and ensure reliable operation. The position offers comprehensive benefits and a salary range of $130,700 to $196,100 per year.

Formación

• 5+ years of 24x7x365 operations experience with night/weekend shifts.
• Valid driver's license required.
• Bachelor’s degree (BS/BA) preferred.

Responsabilidades

• Lead fault and lifecycle management across optical, IP core, and mobility networks.
• Coordinate with DevOps, product development and engineering teams.
• Monitor network performance and manage changes for reliability.
• Provide 24x7 technical support and incident resolution.
• Mentor less experienced staff and document processes.

Conocimientos

Troubleshooting

Network monitoring

Configuration deployment

Collaboration

Documentation

Educación

Bachelor’s degree (BS/BA) preferred

Descripción del empleo

AT&T is seeking a Lead Network Technology Support at our Grand Prairie, Texas location. This full-time onsite role provides 24x7 support for Optical, IP Core, Mobility and advanced communications technologies, leading projects and mentoring staff.

You will diagnose network issues, monitor performance, deploy configurations, collaborate with DevOps, and ensure reliable operation. The position offers comprehensive benefits and a salary range of $130,700 to $196,100 per year.