Senior Network Systems Administrator

Strategic Operational Solutions, Inc; Arlington (VA); On-site; USD 110,000 - 165,000; Full time

Job summary

Strategic Operational Solutions, Inc. seeks a Senior Network and Computer Systems Administrator to lead technical operations for HSIN-CI, focusing on platform stability, architecture, and release readiness.

This role governs incident management, cross-team coordination, and documentation for mission-critical government services. The incumbent will assess Drupal/HSIN-CI interfaces, validate changes, and drive improvements in reliability, security, and reporting across a government-hosted

Qualifications

• Bachelor's degree or equivalent in a related field is required.
• Eight years of progressively responsible systems engineering or enterprise infrastructure experience.
• Three years supporting cloud, hybrid, or Government-managed environments.
• Experience diagnosing complex platform or integration issues across multiple teams.

Responsibilities

• Lead technical assessment of the Drupal-based HSIN-CI environment and interfaces with Identity, hosting, network, security, and enterprise services.
• Analyze legacy SharePoint architecture including content types, permissions, search, and reporting; document gaps and mappings.
• Maintain current and target-state technical documentation including data flows and dependencies.
• Review sprint releases for feasibility, security implications, dependencies, and readiness for government testing.
• Plan and execute structured validation, regression testing, and defect verification with traceable records.
• Coordinate incident and problem management for outages and defects, including root-cause analysis and corrective actions.
• Monitor platform health, performance, capacity, availability, and errors; recommend stabilization actions.
• Assess cross-platform integration issues and propose feasible solutions with stakeholders.
• Support continuity of operations for mission-essential information sharing, including after-hours response.
• Contribute to capability roadmaps, modernization plans, risk registers, and leadership briefings.

Skills

Systems architecture

Integration analysis

Configuration management

Technical documentation

Incident management

Problem management

Root-cause analysis

Release readiness

Security controls

Cloud/hybrid infrastructure

Education

Bachelor's degree in Systems Engineering, Information Technology, Computer Science

Tools

SharePoint

Drupal

Job description

Position Summary

The Senior Network and Computer Systems Administrator serves as the senior technical operations and platform integration lead supporting the mission-essential HSIN-CI environment. The position focuses on platform stability, technical architecture, environment dependencies, release readiness, incident and problem management, and restoration of capabilities affected by the SharePoint-to-Drupal modernization. Working within Government-controlled hosting and enterprise-service boundaries, the role analyzes legacy and current-state configurations, validates sprint releases, documents defects, coordinates resolution across technical organizations, and develops practical recommendations to improve reliability, search, reporting, security, and mission continuity.

Essential Duties and Responsibilities

• Lead technical assessment of the current Drupal-based HSIN-CI environment and its interfaces with Government-managed identity, hosting, network, security, and enterprise services.
• Analyze the legacy SharePoint architecture, when access and reference materials are available, including content types, site columns, metadata, permissions, search, filtering, reporting, and site configurations; document functional mappings, gaps, and lessons for the current platform.
• Maintain current-state and target-state technical documentation, including system context, integration points, dependencies, data flows, environment constraints, configuration baselines, and decision records.
• Review sprint releases and planned changes for technical feasibility, operational impact, security implications, dependencies, regression risk, and readiness for Government testing or deployment.
• Plan and execute structured technical validation, regression testing, and defect verification for new and changed capabilities; maintain traceable defect records with evidence, severity, impact, reproduction steps, ownership, and status.
• Coordinate incident and problem management for platform outages, degradation, integration failures, access dependencies, and recurring defects, including root-cause analysis, escalation, workaround documentation, corrective-action tracking, and verification of resolution.
• Monitor available platform-health, performance, capacity, availability, and error information; identify trends and recommend stabilization or optimization actions within the contract scope.
• Assess search, reporting, permissions, content-model, and cross-platform integration issues and work with the Senior Web Administrator, developers, Government teams, and service providers to develop technically feasible solutions.
• Support continuity of operations for a mission-essential information-sharing environment, including after-hours response or coordination when required for high-impact incidents or releases.
• Provide technical input to capability roadmaps, modernization recommendations, risk registers, release plans, monthly reporting, and briefings for program and Government leadership.
• Ensure technical activities and recommendations align with DHS 4300A, FISMA, NIST guidance, Section 508 considerations, SBU/FOUO handling requirements, and Government-established architecture and change-control processes.
• Facilitate technical walkthroughs and knowledge transfer so architecture, configurations, known defects, dependencies, and operational procedures are not concentrated with individual team members.
• Perform other duties as assigned consistent with the position's responsibilities.

Education and Experience

• Bachelor's degree in Systems Engineering, Information Technology, Computer Science, or a related field.
• Minimum of eight years of progressively responsible systems engineering, systems administration, platform operations, or enterprise infrastructure experience.
• Minimum of three years supporting cloud, hybrid, or Government-managed enterprise environments.
• Demonstrated experience diagnosing complex platform or integration issues and coordinating resolution across multiple technical teams or service providers.

Knowledge, Skills and Abilities

• Systems architecture, integration analysis, configuration management, and technical documentation.
• Enterprise platform operations, monitoring, incident management, problem management, root-cause analysis, and corrective-action tracking.
• Release assessment, regression testing, defect management, and operational-readiness validation.
• Working knowledge of SharePoint information architecture and enterprise content capabilities, including content types, site columns, metadata, permissions, search, filtering, and reporting.
• Working knowledge of Drupal or comparable enterprise content-management platforms and the technical constraints of Government-managed hosting environments.
• Cloud or hybrid infrastructure, identity and access dependencies, security controls, and performance optimization.
• Ability to distinguish contractor-controlled issues from Government, hosting, identity, or enterprise-service dependencies and coordinate action without exceeding assigned authority.
• Ability to convert technical findings into clear risks, options, priorities, and recommendations for nontechnical decision-makers.
• Strong written and verbal communication skills, including the ability to explain technical issues to program, Government, and stakeholder audiences.
• Strong organizational skills with the ability to manage competing priorities, document decisions, and meet deadlines in an evolving environment.
• Ability to work independently and collaboratively, exercise sound judgment, and protect sensitive Government information.

Preferred Qualifications

• Experience supporting DHS HSIN, HSIN-CI, CISA, or a comparable Federal information-sharing environment.
• Hands-on experience supporting a SharePoint-to-Drupal, content-management, or enterprise-platform migration.
• Industry-recognized certification such as AWS, Microsoft Azure, CompTIA Security+, CISSP, ITIL, or a comparable systems or security credential.
• Experience with test management, issue-tracking, monitoring, configuration-management, and dashboard tools.

Security Clearance

DHS Suitability is required. The position requires access to unclassified but security-sensitive information, including SBU/FOUO information, and compliance with all applicable DHS security and information-handling requirements. If the Government determines that clearance eligibility is required, the employee must satisfy the applicable eligibility requirement.

Supervisory Responsibilities

This position does not have formal supervisory responsibility unless assigned. The employee is expected to lead technical coordination, facilitate cross-team troubleshooting, guide less-experienced personnel, and support knowledge transfer.

Work Environment and Physical Requirements

Work is performed at contractor facilities, approved remote locations, Government facilities in Arlington, Virginia, and Government-directed mission venues. The role requires prolonged computer use, frequent virtual coordination, and occasional work outside normal business hours to support incidents, testing, releases, or mission-essential operations.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Travel

Occasional local or overnight travel may be required for Government-directed site support, planning, testing, or stakeholder activities. Travel outside the local commuting area requires advance COR approval.

STOPSO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.