Senior Network Service Design Lead

NTT DATA North America; Baltimore (MD); Hybrid; USD 115,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

NTT DATA North America is seeking a Network Service Design Manager in Baltimore, Maryland, to lead large-scale network modernization efforts for public-sector clients. This role demands extensive experience in network engineering and team leadership. Responsibilities include defining service requirements, creating end-to-end designs, and ensuring operational readiness. Qualified candidates will possess a Bachelor’s degree and at least 10 years of relevant experience. The position offers a salary range of $115,000 - $190,000, plus benefits including medical, dental, and a 401(k).

Qualifications

• 10–15+ years in large-scale network engineering/architecture, with 7+ years leading multi-agency or enterprise programs.
• Minimum eight years’ experience leading/supervising an engineering team responsible for services similar in size and scope in IT infrastructure management.
• Hybrid/onsite presence in Maryland area.

Responsibilities

• Manage Service Catalogue Management, Service Level Management, and other key responsibilities.
• Define Service Requirements and translate user needs into network service specifications.
• Ensure operational readiness by defining support processes and preparing documentation.

Skills

Network engineering

Service catalog management

Team leadership

Project management

Network security

Education

Bachelor’s Degree in Engineering, Computer Science, Information Systems, Business, or related discipline

Tools

Cisco

Fortinet

Juniper

Job description

NTT DATA North America is seeking a Network Service Design Manager in Baltimore, Maryland, to lead large-scale network modernization efforts for public-sector clients. This role demands extensive experience in network engineering and team leadership. Responsibilities include defining service requirements, creating end-to-end designs, and ensuring operational readiness. Qualified candidates will possess a Bachelor’s degree and at least 10 years of relevant experience. The position offers a salary range of $115,000 - $190,000, plus benefits including medical, dental, and a 401(k).