Senior Network Infrastructure Engineer – Hybrid (Americas)

Insight Global; Columbia (MD); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Insight Global is hiring a Senior IT Infrastructure Engineer to support an international electronics company from Columbia, MD with a hybrid schedule (3 days in office, 2 days remote). You will maintain and optimize the Americas Data Center Network and provide follow-the-sun support to global IT infrastructure.

The role requires 3–5 years of 24/7 production infra experience and 5–7 years of hands-on networking with Cisco/Arista/Aruba gear, plus ITIL and ServiceNow.

Qualifications

• 3-5 years of 24/7 operational experience working on production infrastructure (on-call support).
• 5-7 years hands-on experience administering and architecting networking technologies (LAN/WAN, VRF, EVPN, VXLAN, BGP, HSRP, LACP).
• Experience managing Ansible Playbooks to automate network configurations and deployments.
• Working knowledge of IPAM, Python scripting and Linux OS.
• Experience creating SOPs and architecture documents.
• ITIL certification and ITSM experience (ServiceNow).

Responsibilities

• Maintain network and network security infrastructure.
• Provide lifecycle and project-based support for client infrastructure.
• Participate in 24/7 follow-the-sun model with regional teams to support global IT infrastructure.
• Create and maintain SOPs, architecture diagrams, and reference standards.
• Automate regular operational activities and transition to Level 1 support where appropriate.
• Maintain infrastructure to meet agreed OLAs on availability and performance.
• Follow ITSM standards for incidents, problems, requests, and changes.
• Assess technology and service risk within Americas Infrastructure and implement improvements.
• Work independently and in teams to achieve business objectives.
• Travel domestically and internationally as needed.

Skills

24/7 ops experience

Network switching/routing

Ansible automation

Python scripting

Linux OS

IPAM

ITIL

Education

Bachelor's degree in Computer Science or equivalent

Tools

Cisco/Arista/Aruba gear

SD-WAN solutions

Ansible

ServiceNow

Job description

Insight Global is hiring a Senior IT Infrastructure Engineer to support an international electronics company from Columbia, MD with a hybrid schedule (3 days in office, 2 days remote). You will maintain and optimize the Americas Data Center Network and provide follow-the-sun support to global IT infrastructure.

The role requires 3–5 years of 24/7 production infra experience and 5–7 years of hands-on networking with Cisco/Arista/Aruba gear, plus ITIL and ServiceNow.