Senior Network Implementation & Automation Engineer

Acuative; Strongsville (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

Acuative Network Implementation Analyst III in Strongsville, OH is needed to serve as the main technical contact for on-site technicians during project implementations. You will configure WAN circuits, troubleshoot connectivity, and ensure real-time issue resolution and project tracking.

You will work with Engineering to keep runbooks updated, develop scripts to automate configurations, and mentor teammates to improve overall project success and efficiency.

Qualifications

• Working knowledge of Microsoft Office suite.
• CCNA or equivalent working experience.
• Fortinet NSE4 – Secure Networking or equivalent working experience.
• Process and metrics driven.

Responsibilities

• Main technical contact for ALL on-site technicians during Acuative Project Implementations.
• Circuit turn-ups: configuration and testing of WAN circuits types.
• Basic configuration and troubleshooting of routers, switches, firewalls and access points/wireless LAN controllers.
• Familiar with configuring and basic troubleshooting of Ports, VLANs, IPv4/IPv6, VRFs, OSPF, BGP, ACLs, prefix-lists, route-maps, IPsec and GRE tunnels, SNMP and Syslog.
• Script development & process automation to enhance team efficiency, including tools for generating daily reports and automating equipment configurations.
• Cross-functional collaboration with the Engineering team to ensure runbooks and operational processes are consistently updated and aligned with client requirements.
• Serves as a key technical resource and escalation point for team members, offering expert-level troubleshooting and problem-solving assistance.
• Demonstrates a strong commitment to team development by providing mentorship to colleagues, consistently receiving positive feedback for knowledge sharing and support.
• Track technician and customer issues in tracking system.
• Creation, maintenance and input on runbooks and other Field Technician Documentation.
• Compiling, validating and tracking of surveys, pictures, checklists and other submission material from technicians and customers.
• Project-based End-of-Day reporting.
• Project-based proactive, real time notification process for exceptions and problem resolution.
• Improve project completion on-time success rate (ETA, ETC, First Time Success).
• Stay up to date on best practices and technology solutions.
• Analyze jobs to ensure continuous improvement.

Skills

Microsoft Office

CCNA or equivalent experience

Fortinet NSE4 – Secure Networking

Process and metrics driven

Job description

Acuative Network Implementation Analyst III in Strongsville, OH is needed to serve as the main technical contact for on-site technicians during project implementations. You will configure WAN circuits, troubleshoot connectivity, and ensure real-time issue resolution and project tracking.

You will work with Engineering to keep runbooks updated, develop scripts to automate configurations, and mentor teammates to improve overall project success and efficiency.