Senior Network Engineer - Toronto Canada Remote

Blue Mantis; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Blue Mantis is seeking a Senior Network Engineer and Team Lead to join our remote-first US team. You will lead 4–6 senior engineers and guide day-to-day operations for high availability across large customer environments.

This role blends hands-on engineering with leadership, including incident management, RCA, and performance reviews. You will work with Cisco, Nexus, Meraki, Palo Alto and F5 in a security-driven setting.

Qualifications

• 8–12 years of experience in network engineering
• 2–3 years in a leadership or team lead role
• Experience with firmware updates and patch management
• Strong incident management capabilities

Responsibilities

• Lead and mentor a team of 4–6 Senior Network Engineers.
• Oversee daily scrum calls and prioritize work.
• Manage escalations and resolve incidents promptly.
• Coordinate root cause analyses and preventive actions.
• Support performance reviews and development goals

Skills

Leadership

Team management

Escalation management

Communication

Analytical skills

On-call management

Troubleshooting

Tools

Cisco Nexus

Meraki

Palo Alto

Check Point

F5 Load Balancers

Cisco SANs

SolarWinds

Python

Ansible

Job description

At Blue Mantis, we specialize in designing, implementing, and managing secure, high-performance digital operating environments for leading companies nationwide. With deep expertise in security and cloud technologies, we deliver end-to-end infrastructure solutions that empower businesses to achieve their objectives and excel in the digitally-driven economy.

Department: Blue Mantis

Employment Type: Full Time

Location: Remote

We are seeking a Senior Network Engineer and Team Lead to join our dynamic team. This individual will not only provide expert-level support for a large, complex customer environment but also lead a team of 4–6 Senior Network Engineers. The role combines hands‑on technical responsibilities with leadership, requiring expertise in managing, troubleshooting, and optimizing network technologies including Cisco and Nexus switches, Meraki, Palo Alto, and Check Point firewalls, physical and virtual F5 load balancers, and Cisco SANs.

This is an excellent opportunity for a seasoned engineer with leadership experience to drive team performance, guide escalations, and make a significant impact in a challenging and rewarding environment.

Key Responsibilities

Team Management

• Lead and mentor a team of 4–6 Senior Network Engineers, providing guidance, support, and technical expertise.

Daily Operations

• Lead daily scrum calls to ensure team alignment on priorities and tasks.
• Manage and oversee escalations, ensuring timely resolution of incidents and major incidents.

Incident And Major Incident Management

• Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations.
• Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence.
• Act as the point of escalation for high-priority or complex incidents.
• Collaborate with cross‑functional teams to drive resolution and communicate status to stakeholders.

Performance Reviews

• Work closely with management to evaluate team performance, provide input for performance reviews, and assist in setting professional development goals.

Skills, Knowledge & Expertise

Leadership Skills

• Proven ability to lead and support technical teams and delegate tasks effectively.
• Experience managing escalations and driving resolution during critical incidents.
• Strong organizational skills to manage team schedules, On‑Call rotations, and workload distribution.

Technical Skills

• Switching and Routing: Expertise in Cisco and Nexus switches, with a solid understanding of VLANs, trunking, spanning tree, and Layer 3 routing protocols (BGP, OSPF, EIGRP).
• Firewalls: Hands‑on experience with Palo Alto and Check Point firewalls, including policy configuration, troubleshooting, high availability and optimization.
• Wireless and Cloud Networking: Experience with Meraki networks and cloud‑based management.
• Load Balancing: Proficiency with physical and virtual F5 load balancers, including configuration and troubleshooting.
• Monitoring and Automation: Familiarity with network monitoring tools (SolarWinds) and automation techniques using scripting (Python, Ansible, or similar).

Soft Skills

• Exceptional analytical and problem‑solving abilities.
• Strong verbal and written communication skills to provide clear updates and create comprehensive documentation.
• Ability to work independently and as part of a team in a fast‑paced, high‑pressure environment.

Experience

• Minimum 8–12 years of experience in network engineering roles, including at least 2–3 years in a leadership or team lead capacity.
• Demonstrated success in managing escalations, incident management, and team operations.
• Experience with firmware updates, patch management, and hardware lifecycle management.

Certifications (Preferred)

• Cisco Certified Network Professional (CCNP) or higher.
• Palo Alto Networks Certified Network Security Engineer (PCNSE).
• Check Point Certified Security Expert (CCSE).
• F5 Certified Administrator or similar.
• ITIL or similar