Senior Network Engineer & Projects Lead — Hybrid MD

Skyline Technology Solutions, LLC.; Glen Burnie (MD); Hybrid; USD 150,000 - 175,000; Full time

Job summary

Skyline Technology Solutions, LLC. in Glen Burnie, MD is seeking a senior IT network professional to design, maintain, implement, and troubleshoot client networks. This hybrid role requires on-site work and collaboration with engineers to deliver cutting-edge solutions and excellent customer service.

The role emphasizes leadership in network projects, strong troubleshooting, and ITIL-based operations. A Bachelor’s degree and CCNP/JNCIP are required, with 5–10 years of IT experience and focus on

Qualifications

• A Bachelor’s degree in Computer Science or an engineering-related field or equivalent work experience.
• CCNP/JNCIP or Equivalent required.
• Ciena Optical, Routing & Switching preferred.
• 5-10 years’ experience in Information Technology.
• Experience with leading the design and delivery of network projects.
• Experience with network monitoring and diagnostic tools.
• Experience with the creation and maintenance of documentation such as operating procedures and network diagrams.

Responsibilities

• Lead planning and field installation efforts for network initiatives and triage/delegate tasks to supporting engineers.
• Support day-to-day operational needs for customer infrastructure, including network infrastructure and on-site requirements.
• Facilitate technical support case escalation and resolution.
• Customer documentation updates and management.
• Scope work and create change requests for non-standard work.
• Implement projects as requested by the customer.
• Provide on-site support where needed.
• Serve as senior field resource for on-site troubleshooting, installations, and technical deployments.
• Seek to identify new opportunities to enhance customer infrastructure in ways that demonstrate true value to the customer’s needs.
• Perform on-call rotation support for assigned customers.
• Proactively seek to identify, address, and resolve issues that can result in operational impact or failure.
• Coordinate logistics for equipment deployment, inventory management, and field resource scheduling.
• Attend the regularly scheduled team meeting to ensure that work is laid out and set up for proper execution.
• Work with Project Managers to ensure that deadlines and customer expectations are being met.

Skills

Technical troubleshooting

Written and verbal communication

Time management

Project leadership

ITIL experience

Education

Bachelor’s degree in Computer Science or engineering-related field or equivalent work experience

Tools

CCNP/JNCIP or Equivalent

Ciena Optical, Routing & Switching

Network monitoring tools

Job description

Skyline Technology Solutions, LLC. in Glen Burnie, MD is seeking a senior IT network professional to design, maintain, implement, and troubleshoot client networks. This hybrid role requires on-site work and collaboration with engineers to deliver cutting-edge solutions and excellent customer service.

The role emphasizes leadership in network projects, strong troubleshooting, and ITIL-based operations. A Bachelor’s degree and CCNP/JNCIP are required, with 5–10 years of IT experience and focus on