Senior Network Engineer

Apex Systems; Northern (KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with company match

Employee Stock Purchase Program (ESPP)

HSA with HDHP

Job summary

Apex Systems is seeking a Senior Network Engineer to support a large Healthcare client. This fully remote role can be done anywhere in the United States and centers on delivering high-quality telephony services and timely resolutions for business partners.

You will join the Operational Support team, collaborate with partners and vendors, and contribute to reliable voice solutions while working remotely with daily team interaction.

Qualifications

• Bachelor's degree required.
• Minimum of 4 years of related experience.
• Background in Cisco voice technologies is necessary.

Responsibilities

• Perform moves, adds, and changes for new hires and returning employees.
• Monitor the voice environment and troubleshoot incidents as they occur.
• Deliver quality voice products and solutions in a timely manner.
• Work remotely and collaborate with the team daily.

Skills

Cisco voice tech

CUCM/CUC

Webex Contact Center

ControlHub

Education

Bachelor's Degree

Tools

Cisco ControlHub

Cisco Webex Contact Center

CUCM

CUC

Job description

Apex Systems is hiring a Senior Network Engineer for a large Healthcare client. Location: Fully remote anywhere in the United States.

Role Overview

The Operational Support team is seeking a Senior Network Engineer to deliver high-quality telephony services and support. This role focuses on providing timely responses and resolutions for business partners. You will join a dedicated and purpose-driven team, collaborating with partners and vendors to ensure success.

Key Responsibilities

• Perform moves, adds, and changes for new hires and returning employees.
• Monitor the voice environment and troubleshoot incidents as they occur.
• Deliver quality voice products and solutions in a timely manner.
• Work remotely and collaborate with the team daily.

Required Qualifications

Education: A Bachelor's Degree is required. Experience: A minimum of 4 years of related experience is required. A background in Cisco voice technologies is necessary.

Technical Skills

• Experience with Cisco ControlHub.
• Experience with Cisco Webex Contact Center.
• Experience with Cisco Unified Communications Manager (CUCM) & Cisco Unity Connection (CUC).

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.