NOC Specialist

Apex Systems; Bluemont (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

ESPP

401K plan

HSA

EAP with counseling

Training & certification programs

Job summary

Everforth Apex Systems seeks an experienced NOC Specialist to monitor, troubleshoot, and manage voice, data, and satellite networks at the Mount Weather center, with possible work at a backup site in Winchester and occasional telework. The role emphasizes Tier 2 support and hardware/software deployment for critical networks.

The position requires 5+ years of related experience, Cisco certifications, and U.S. citizenship, with shift work including overtime and some weekend duties every 8–9 weeks.

Qualifications

• 5+ years of related professional experience.
• Must be a U.S. citizen.
• Relevant Cisco certifications.

Responsibilities

• Monitor, troubleshoot, configure, and manage voice, data, and satellite networks.
• Provide Tier 2 expert assistance for operating and managing the transport network.
• Plan, evaluate, and configure routers, bridges, and other network devices.
• Manage systems for satellite tracking and provide digital data services to mobile units.
• Support new hardware and software acquisition and installation.
• Ensure WAN services at fixed and disaster sites are operational and assist in resolving interface issues.
• Perform shift work, overtime, and weekend tours as required, approximately every 8-9 weeks.

Skills

Cisco VOIP

Avaya PBX

CUCM Unity

Cisco Switches/Routers

TCP/IP

Windows OS

Network monitoring

Tools

Avaya Aura

Job description

Job#: 3045505

Job Description

NOC Specialist

Location: Bluemont, Virginia (Onsite)

Role Overview

This role involves monitoring, troubleshooting, configuring, and managing critical voice, data, and satellite networks. The specialist will provide Tier 2 expert assistance for network operations and support the acquisition and installation of new hardware and software. This position requires working at the Mount Weather Emergency Operations Center Network Operations Center, with potential for work at a backup location in Winchester, Virginia, and occasional telework.

Key Responsibilities

• Monitor, troubleshoot, configure, and manage voice, data, and satellite networks.
• Provide Tier 2 expert assistance for operating and managing the transport network.
• Plan, evaluate, and configure routers, bridges, and other network devices.
• Manage systems for satellite tracking and provide digital data services to mobile and portable units.
• Support new hardware and software acquisition and installation.
• Ensure WAN services at fixed and disaster sites are operational and assist in resolving interface issues.
• Perform shift work, overtime, and weekend tours as required, approximately every 8-9 weeks.

Required Qualifications

Experience: 5+ years of related professional experience.

Technical Skills

• Proficiency in Cisco Voice Over IP, Avaya Aura Audio Conference Bridge, Cisco Call Manager, Cisco CUCM Unity, Avaya PBX, multiplexers, Cisco switches and routers, TCP/IP, and Windows.
• Ability to plan, evaluate, and configure routers, bridges, and other network devices.
• Expertise in monitoring, troubleshooting, configuring, and managing voice, data, and satellite networks.
• Experience with the operation and management of systems associated with satellite tracking and providing digital data services.

Additional Requirements

• Must be a U.S. citizen.
• Availability for occasional travel and to perform other duties as assigned.

Preferred Qualifications

• Relevant Cisco certifications.

What We Offer

• This is a long-term, 5-year contract opportunity.
• The position includes the potential for conversion to a full-time employee role after 6 months.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.