Senior Network Engineer

HCLTech; Highlands Ranch (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement plan

Paid time off

Job summary

HCLTech in the United States is seeking an experienced Network and Security Engineer to manage the network data and security track, incidents, changes and problems end-to-end. You will troubleshoot Cisco routing, switching, firewalls, wireless, and Nexus platforms, review CMDB entries, and support DR tests from a WAN perspective.

Collaboration with vendors and internal teams is essential to maintain SLA compliance.

Qualifications

• Experience in managing network security and data tracks with incident, change and problem management
• First level escalation for incidents, changes and problems
• Hands-on Cisco routing, switching, firewalls and wireless configuration and troubleshooting
• Experience with Cisco ACI and implementation
• Review/maintain CMDB and network devices using SNOW and related tools
• Support DR/failover from WAN perspective
• Provide technical guidance and Level-3 support to the team
• Manage firewall rules and security configurations across multiple vendor platforms
• Experience with load balancers (F5) and DNS/DHCP/IPAM

Responsibilities

• Manage network data and security track and ensure SLA adherence
• Act as first escalation point for incidents, changes, and problems
• Configure and troubleshoot Cisco devices and security appliances
• Review and implement patches, hotfixes, and security configurations
• Collaborate with vendors and IT teams for issue resolution
• Provide Level-3 troubleshooting to resolve complex network/security issues
• Support DR tests and WAN failover scenarios
• Maintain and review CMDB integrity in Snow

Skills

Network data & security management

Incident management

Change management

Problem management

Level-3 support

Cisco networking troubleshooting

Network troubleshooting

Vendor liaison

DR testing support

Troubleshooting security issues

Education

CCNP Routing & Switching or equivalent

Tools

Cisco Prime Infrastructure

Snow CMDB

Infoblox

SolarWinds

F5 LTM/GTM

Checkpoint Mgmt server

Nexus NX- platforms

DNS/DHCP/IPAM

Job description

• Experience of managing & responsible for Network Data and Security track and manage Incident, Change and Problem management
• Responsible and first level escalation point for Incident, change, and problems
• Knowledge on configuring and troubleshooting the Cisco Routing, Switching , Firewalls & Wireless
• Knowledge on Cisco ACI and implementation
• Knowledge to review network maintenance and device upgradesa including patches, hot fixes and security configurations.
• Experience in Wifi products such as cisco WLC and Access points.
• Review the performance and ensuring service availability and reliability
• Review system resource utilization, trending, and capacity planning.
• Provide Level-3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Liaise with vendors and other IT personnel for problem resolution.
• Support in DR tests/failover from WAN perspective.
• Providing network engineering support and training to other team members.
• Ability to manage the devices through Cisco Prime Infrastructure & managing the DNS Records with third party Vendor
• Managing and reviewing the CMDB on Snow
• Extensive knowledge of LAN and WAN technologies
• Excellent Exposure to current Leaf>Spine>Leaf architectures, validated designs, and methodologies.
• Excellent knowledge of dynamic routing protocols Eigrp, OSPF, iBGP, eBGP.
• Excellent exposure to Nexus 2/3/5/7/9K platforms
• Excellent exposure to DNS, DHCP & IPAM.
• Strong Experience in managing Nexus/cisco switches with FEX, VPC, VXLAN, VDC's etc.
• Experience with Routers, switches, HSRP, VRRP & GLBP redundancy protocols, Firewalls
• Strong troubleshooting skills by providing support for any network & security related issues
• Experience in monitoring tools like Solar Winds, thousand eye
• Experience in Infoblox.
• Experience in Load balancers such F5(LTM, GTM)
• Responsible for ensuring the team to adhere to the SLAs and process
• Responsible Level 3 Troubleshoot and resolve Cisco ASA, Checkpoint Firewalls, McAfee Web gateway, Barracuda Email security, Thales Key management -related issues
• Responsible for performing Root Cause Analysis for major incidents
• Responsible for configuring changes on Cisco ASA, Checkpoint Firewalls, McAfee Web gateway, Barracuda Email security, Thales Key management to meet organizational security requirements
• Responsible for Integration of new Cisco ASA, Checkpoint Firewalls, McAfee Web gateway, Barracuda Email security, Thales Key management to AWS cloud environment.
• Responsible for creating and maintaining firewall rules, policies, and objects using centralized management tool (Checkpoint Mgmt. server)
• Responsible for providing technical guidance and support to other IT team members
• Responsible for making customer environment to stay up to date with the latest Palo Alto Networks technologies and best practices

Certification: -

CCNP- Routing and switching or equivalent certification

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.