Senior Network Administrator & Performance Optimizer

Loyalty360; Salisbury (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Ahold Delhaize USA is seeking a seasoned IT & Technology professional to own key segments of the enterprise network. You will deploy and upgrade network infrastructure, tune performance, and mentor others while coordinating with vendors to meet SLAs and security standards.

You will lead complex changes, automate routine tasks, and collaborate with Engineering on releases and maintenance. Strong communications and problem-solving skills are essential.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent years of work experience.
• 5+ years of SAN/NAS administration within enterprise environments.
• Proficiency with at least one major storage vendor platform and enterprise backup solutions.
• Strong skills in zoning/masking, multipathing, and performance analysis.
• Experience automating operational tasks using scripting tools.
• Proficiency with monitoring tools and ITSM/ticketing processes.
• Ability to lead complex changes and mentor less experienced team members.
• Effective communication and problem solving abilities.

Responsibilities

• Deploy and upgrade enterprise network infrastructure (switches, routers, WLAN controllers/APs, SD WAN edges, load balancers).
• Tune network performance and availability using telemetry, synthetic tests, and capacity trends.
• Resolve complex incidents and eliminate recurring issues through problem management.
• Automate routine configuration and validation tasks; contribute modules/playbooks to shared libraries.
• Collaborate with Engineering and Product on releases, maintenance, and continuous improvement initiatives.
• Communicate planned and unplanned changes, providing status, impact, and remediation clearly.
• Validate compliance with operational metrics, SLAs, and architecture standards; report gaps and actions.
• Oversee day to day vendor/carrier tasks and verify service credits or escalations when needed.
• Maintain current diagrams, asset records, and knowledge articles to support consistent operations.
• Guide junior team members through complex changes and incident handling.
• May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Skills

SAN/NAS administration

Scripting/automation

Monitoring/observability

ITSM/ticketing processes

Vendor coordination

Mentoring/leadership

Networking hardware

Problem solving

Communication

Education

Bachelor's degree in Computer Science/IT/Engineering or related field

Tools

Major storage vendor platform

Enterprise backup solutions

Job description

Ahold Delhaize USA is seeking a seasoned IT & Technology professional to own key segments of the enterprise network. You will deploy and upgrade network infrastructure, tune performance, and mentor others while coordinating with vendors to meet SLAs and security standards.

You will lead complex changes, automate routine tasks, and collaborate with Engineering on releases and maintenance. Strong communications and problem-solving skills are essential.