Network Engineer

Ahold Delhaize USA; Salisbury (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Ahold Delhaize USA is seeking a Network Engineer II to manage and troubleshoot our extensive LAN/WAN across stores, DCs, offices, and data centers. You will diagnose issues, participate in incident response, and ensure robust connectivity for critical applications.

Responsibilities include configuring and supporting Cisco, Aruba, Fortinet, and F5 environments, maintaining documentation, and contributing to on-call rotations. Bachelor's degree and 3+ years of enterprise networking required.

Qualifications

• Bachelor's degree or equivalent practical experience is required.
• 3+ years of enterprise network operations or engineering in a multi-site environment.
• Strong knowledge of TCP/IP, subnetting, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT, and VPN technologies.
• Hands-on experience with Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate, and enterprise wireless.
• Experience troubleshooting SD-WAN, wireless, NAC, routing, and application connectivity issues.
• Ability to analyze packet captures, flow data, SNMP, and syslog and isolate issues across network, server, cloud, and application boundaries.
• Experience with ServiceNow incident, change, and problem management processes.
• Clear technical communication, accurate documentation, and ownership through resolution.

Responsibilities

• Troubleshoot Layer 2 and Layer 3 connectivity across Cisco, HPE/Aruba, Arista, Fortinet, and Palo Alto environments.
• Support retail WAN and SD-WAN across MPLS, broadband, and LTE including path selection and failover.
• Implement approved ServiceNow changes with tested steps and closure records.
• Support Aruba wireless and ClearPass/NAC, including AP health and client connectivity.
• Monitor and troubleshoot with SolarWinds, Datadog, FortiAnalyzer, SNMP, syslog, NetFlow, and packet captures.
• Own incidents through restoration, updates, root-cause analysis, and prevention actions.
• Maintain network diagrams, inventories, standards, SOPs, MOPs, and configuration records.
• Build reporting and drive MSP operations to maintain SOPs and runbooks.
• Participate in after-hours changes, on-call rotation, and critical incident support.

Skills

TCP/IP

Subnetting

VLANs

Routing protocols

SD-WAN

NAT

DNS/DHCP/IPAM

Network troubleshooting

On-call support

Education

Bachelor's degree or equivalent practical experience

Tools

Cisco IOS-XE

HPE/Aruba switching

Fortinet FortiGate

Aruba wireless

FortiAnalyzer

SolarWinds

Datadog

Infoblox

F5 load balancer

Equinix

Azure networking

Job description

Category/Area of Expertise

IT & Technology

Job Requisition

539345

Address

USA-NC-Salisbury-2110 Executive Drive

Store Code

Infrastructure - Network (5118716)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

The Network Engineer II supports ADUSA's large-scale network across retail stores, distribution centers, offices, data centers, Equinix, and Azure. The role implements and troubleshoots LAN, WAN/SD-WAN, wireless, firewall connectivity, DNS/DHCP/IPAM, and network monitoring services. The engineer assigned incidents and changes through diagnosis, validation, documentation, and closure, and participates in critical incident response and on-call support.

Duties and Responsibilities

• Troubleshoot Layer 2 and Layer 3 connectivity across Cisco, HPE/Aruba, Arista, Fortinet, and Palo Alto environments, including VLANs, STP, LACP, SDWAN, Routing, and NAT.
• Support retail WAN and SD-WAN across MPLS, broadband, and LTE, including path selection, failover, latency, packet loss, and brownout conditions.
• Implement approved ServiceNow changes with tested steps, validation evidence, backout plans, and accurate closure records.
• Support Aruba wireless and ClearPass/NAC, including AP health, client connectivity, authentication, RF performance, and coverage issues.
• Monitor and troubleshoot with SolarWinds, Datadog, FortiAnalyzer, SNMP, syslog, NetFlow, and packet captures.
• Support Infoblox DNS/DHCP/IPAM and F5 load-balancing dependencies during incidents and changes.
• Own assigned incidents through service restoration, technical updates, root-cause analysis, and prevention actions.
• Maintain network diagrams, inventories, standards, SOPs, MOPs, and configuration records.
• Build reporting, and repetitive operational tasks. Drive ADUSA MSP to maintain, SOP, runbooks
• Participate in after-hours changes, on-call rotation, and critical incident support.

Basic Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years of enterprise network operations or engineering experience in a multi-site environment.
• Strong knowledge of TCP/IP, subnetting, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT, and VPN technologies.
• Hands-on experience with Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate, and enterprise wireless.
• Experience troubleshooting SD-WAN, wireless, NAC, routing, and application connectivity issues.
• Ability to analyze packet captures, flow data, SNMP, and syslog and isolate issues across network, server, cloud, and application boundaries.
• Experience with ServiceNow incident, change, and problem management processes.
• Clear technical communication, accurate documentation, and ownership through resolution.

Preferred Qualifications

• CCNA or equivalent knowledge; CCNP, Fortinet, or Aruba certification is a plus.
• Experience supporting a large retail or distributed network.
• Experience with Infoblox, F5, FortiManager/FortiAnalyzer, SolarWinds, or Datadog.
• Working knowledge of Equinix and Azure networking.

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.