Senior Enterprise Infrastructure Engineer

BBVA; New York (NY); On-site; USD 180,000 - 195,000; Full time

Benefits offered by this job

Generous employee benefits package

Discretionary bonus eligibility

Job summary

BBVA is seeking a Network Administrator for its New York office. This role involves ensuring the stability and security of the network infrastructure, with responsibilities including server maintenance, telephony system support, and user account management. The ideal candidate has at least 10 years of experience and a strong technical background in networking.

The position offers a competitive salary between $180,000 to $195,000 and requires eligibility to work in the U.S. without visa sponsorship.

Qualifications

• 10+ years of hands-on network administration experience.
• Strong technical knowledge of networking technologies and protocols.
• Experience with LAN and WAN implementations.

Responsibilities

• Maintain network infrastructure and ensure uptime.
• Manage user accounts and permissions.
• Troubleshoot network-related issues.

Skills

Network security principles

Microsoft Operating Systems

Cisco IOS

Telephony systems

Technical documentation

Education

Bachelor's Degree

MCSE Certification (preferred)

Tools

Cisco routers

Cisco UCS

Palo Alto Firewalls

Job description

The network administrator will be responsible with installing, supporting, and maintaining servers or other computer and telephony systems, and planning for and responding to service outages and other problem with effective resolutions and in a timely manner. The network administrator will work closely with the other Network Administrators, Help Desk Group, IT Development Group, VP Network, IT Manager, Main Office Support Groups, 3rd Party Vendors and end-user to provide support for the Bank and Securities entities, which includes a Trading Floor. Will maintain configuration management and change control of network infrastructure. Other duties include scripting or light programming, project management for systems-related projects, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of Help Desk Group staff. The Network Administrator must demonstrate a blend of technical skills and responsibility

Scope of Responsibility

Fiscal Responsibility

Makes recommendations concerning specification, purchasing, training and deployment of network, telecommunications and business hardware, software and services.

Employee Interaction

Interacts with other Network Administrators, Help Desk Group, IT Development Group, VP Network, IT Manager, Main Office Support Groups, 3rd Party Vendors and end-user to meet the network WAN /LAN and applications and communication requirements for BBVA NY.

Policy and Procedure Interpretation

Maintains confidentiality of workplace information according to the policies and procedures of BBVA NY. Operates within the guidelines established by BBVA NY policies and procedures. Participates in the development of IT policies and procedures manual, Disaster Recovery manual as well as all other necessary departmental required documentation.

Internal Clients/ Contacts

Interacts with employees, programmers and consultants as needed to respond to the requirements for access to network resources. Requires the ability to work independently and with team members to coordinate tasks and resolve anomalies.

External Clients/ Contacts

Interacts with other IT professionals in related organizations dealing with hardware, software, networking, and telecommunications technologies as needed to facilitate network communications between BBVA NY and those organizations. Interacts with vendor technical support personnel to resolve technical issues related to vendor hardware and software.

Physical Demands

This position is fast paced and requires the ability to deal with stress. Requires lifting and transporting of moderately heavy objects, such as computers and peripherals up to approximately 50 lbs, general mobility around an office and clinical environment required, also requires varied amounts of time standing, walking, bending, reaching, climbing and extensive sitting; dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components for extended periods of time. Ability to occasional inspect cables in floors and ceilings.

• General office environment
• Computer servers and electrical equipment facilities

Responsibilities & Duties

Insuring that the network infrastructure is up and running.

• Responsibility for maintaining Protection and Security:
• Open Ports
• Accounts (Domain, Local, Appliances, Services and Applications)
• Antivirus
• Antispam
• Anti-Malware
• Backups of Data and Voice (System State, Docs, SQL, Shadow Copy, Replication, etc)
• Applying operating system updates, patches, service packs, and configuration changes.
• Setting Audit logs
• Producing reports for Department, Data Security & Audit review
• Analyzing system logs and identifying potential issues with computer systems.
• Introducing and integrating new technologies into existing data center environments.
• Performing routine audits of systems and software.
• Installing and configuring new hardware and software.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries.
• Responsibility for documenting the configuration of the system.
• Troubleshooting any reported problems.
• System performance tuning.
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
• Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
• Configuration management and change control of network infrastructure including routers, Catalyst switches, Packet Shapers, Firewallsand IDS/IPS..
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Monitor and test network performance and provide network performance statistics and reports.

QUALIFICATIONS

EXPERIENCE

• A minimum of 10 years hand-on Network administration experience as described above.
• Knowledge of telephony systems including Cisco UCS (CallManager) and IPC Unigy PBX and telephone devices a Plus.
• Proven experience and success with LAN and WAN implementation and management.
• Strong technical knowledge of current network hardware, protocols, and Internet standards.
• Proven experience with network capacity planning, network security principles and general network management best practices.
• Bachelor’s Degree or equivalent is required; preferred certification MCSE.

SKILLS/ABILITIES

• Strong experience and knowledge of Microsoft Operating Systems, applications and services (Server, Workstation, SQL, Active Directory, DNS, DHCP, etc), Cisco IOS along with networking technology and practices. Must be detail-oriented, flexible, have the ability to adjust and respond to crises, and provide technical expertise for the administration and maintenance of Network infrastructure Systems. Proven technical and project completion skills in addition to the ability to communicate to technical and non-te·chnical users. Demonstrate skill in meeting deadlines within specified time frame.
• Working technical knowledge of network, PC, and platform operating systems.
• Strong technical knowledge of current network hardware, protocols, and standards, including Cisco routers, Catalyst switches, ASA VPN appliances, Palo Alto Firewalls and IDS/IPS services.
• Develop, implement and maintain policies, procedures, and associated training plans and diagrams for network administration, usage, and disaster recovery.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Configuration management and change control of network infrastructure.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Monitor and test network performance and provide network performance statistics and reports.
• Oversee new and existing equipment, hardware, and software upgrades.
• Hands‑on software and hardware troubleshooting experience.
• Strong interpersonal and oral communication skills.
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
• Highly self motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high‑pressure environment.
• Great working in a team‑oriented, collaborative environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

With respect to this position in our New York Office, the expected base salary ranges from $180,000 to $195,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions.