Infrastructure & IT Operations Manager

BBVA; Houston (TX); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Discretionary bonus

Benefits package

Job summary

BBVA is seeking an Infrastructure & IT Operations Manager to lead enterprise virtualization, storage, backup, and Windows infrastructure in a Houston-based environment.

The successful candidate will mentor engineers, drive modernization, and ensure high availability and security of mission-critical systems. Strong hands-on expertise and leadership are essential for immediate contribution.

Qualifications

• 7+ years hands-on enterprise infrastructure engineering experience.
• Strong experience administering VMware vSphere environments, including ESXi and vCenter.
• Hands-on experience supporting NetApp storage platforms.
• Experience administering Veeam Backup & Replication in enterprise environments.
• Strong Windows Server administration skills, including Active Directory, DNS, DHCP, Group Policy, and PowerShell.
• Experience supporting enterprise server hardware (Dell, HPE, Cisco UCS, or equivalent).
• Experience with SAN/NAS technologies and enterprise data center operations.
• Experience supporting highly available production environments.
• Strong analytical and troubleshooting skills across virtualization, storage, backup, and Windows infrastructure.
• Excellent communication, documentation, and collaboration skills.

Responsibilities

• Administer, maintain, and optimize VMware vSphere environments.
• Manage and support NetApp storage environments, including provisioning and performance optimization.
• Administer Veeam Backup & Replication for backups and DR readiness.
• Manage Windows Server infrastructure including AD, DNS, DHCP, GP, and file services.
• Collaborate with networking, cybersecurity, and application support teams.
• Participate in infrastructure modernization projects involving virtualization, storage, backup, and cloud tech.
• Provide technical leadership and mentoring to junior engineers.
• Participate in on-call rotation and act as a senior escalation point for incidents.

Skills

VMware vSphere

NetApp storage

Veeam Backup

Windows Server

Active Directory

PowerShell

Dell/HP/Cisco UCS

SAN/NAS

DR/BC

Tools

PowerCLI

Job description

About the job

We are seeking a highly skilled Infrastructure & IT Operations Manager with extensive hands-on experience in enterprise virtualization, storage, backup and recovery, Windows infrastructure, and data center operations. This individual will serve as a senior technical resource responsible for maintaining, optimizing, and modernizing the Bank's infrastructure while ensuring the availability, security, and performance of mission-critical systems. The ideal candidate is an experienced infrastructure engineer who can contribute immediately with minimal ramp-up and provide technical leadership and mentoring to other engineers. This is not a traditional network administration role; the primary focus is enterprise infrastructure, virtualization, storage, and backup technologies.

Key Responsibilities

• Administer, maintain, and optimize VMware vSphere environments, including ESXi hosts, vCenter, clusters, and enterprise virtualization services.
• Manage and support NetApp storage environments, including provisioning, snapshots, replication, capacity planning, and performance optimization.
• Administer Veeam Backup & Replication, ensuring successful backups, disaster recovery readiness, and regular recovery validation.
• Manage Windows Server infrastructure, including Active Directory, DNS, DHCP, Group Policy, file services, and related core technologies.
• Support enterprise server platforms including Dell, HPE, and Cisco UCS.
• Monitor and troubleshoot virtualization, storage, server, operating system, and infrastructure performance issues.
• Perform infrastructure upgrades, patching, firmware updates, hardware refreshes, and lifecycle management.
• Support disaster recovery, business continuity, and infrastructure resiliency initiatives.
• Develop and maintain infrastructure documentation, operational procedures, standards, and diagrams.
• Collaborate with networking, cybersecurity, application support, vendors, and business stakeholders to resolve complex production issues.
• Participate in infrastructure modernization projects involving virtualization, storage, backup, automation, and cloud technologies.
• Provide technical leadership and mentoring to junior and mid-level engineers.
• Participate in an on-call rotation and act as a senior escalation point for critical production incidents.

Required Qualifications

• 7+ years of hands-on enterprise infrastructure engineering experience.
• Strong experience administering VMware vSphere environments, including ESXi and vCenter.
• Hands-on experience supporting NetApp storage platforms.
• Experience administering Veeam Backup & Replication in enterprise environments.
• Strong Windows Server administration skills, including Active Directory, DNS, DHCP, Group Policy, and PowerShell.
• Experience supporting enterprise server hardware (Dell, HPE, Cisco UCS, or equivalent).
• Experience with SAN/NAS technologies and enterprise data center operations.
• Experience supporting highly available production environments.
• Strong analytical and troubleshooting skills across virtualization, storage, backup, and Windows infrastructure.
• Excellent communication, documentation, and collaboration skills.

Preferred Qualifications

• VMware Certified Professional (VCP)
• NetApp Certified Data Administrator (NCDA) or equivalent Veeam Certified Engineer (VMCE)
• Microsoft Windows Server or Azure certifications
• Experience with Microsoft Azure and/or AWS
• Experience with PowerShell, PowerCLI, or other infrastructure automation tools
• Financial services or other regulated industry experience

Technical Skills

• Virtualization
• VMware vSphere ESXi vCenter
• High Availability (HA) DRS vMotion
• VMware Lifecycle Manager
• Storage
• NetApp ONTAP SAN/NAS administration
• Snapshots Replication Capacity planning Performance tuning
• Backup & Disaster Recovery
• Veeam Backup & Replication Backup administration
• Disaster recovery Recovery testing Business continuity
• Microsoft Infrastructure
• Windows Server Active Directory DNS DHCP Group Policy PowerShell
• Enterprise Infrastructure
• Dell, HPE, or Cisco UCS servers
• Data center operations
• Infrastructure monitoring Performance tuning Patch management Security hardening Change management

Desired Candidate Profile

The ideal candidate is a senior infrastructure engineer with a proven track record of designing, implementing, and supporting enterprise virtualization, storage, backup, and Windows environments. They are comfortable leading complex technical initiatives, solving cross-platform infrastructure problems, and mentoring other engineers. This individual brings deep technical expertise in VMware, NetApp, and Veeam, operates independently in highly available production environments, and is committed to improving infrastructure reliability, operational efficiency, and technical excellence across the team.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We have a firm and unwavering policy to provide equal employment opportunity without regard to age, citizenship, color, disability, ethnic origin, gender, gender identity and expression, marital status, nationality, national origin, race, religion, sexual orientation, genetic predisposition, protected veteran status, or any other status or classification protected by federal, state or local law. This policy includes all job groups, classifications and organizational units. With regard to employment, this policy extends to applicants and covers our recruiting, hiring, promotion, transfer, demotion, discipline, termination, benefits, compensation and training practices as well as social and recreational activities. View the "EEO is the Law" & "View the EEO is the Law Supplement Poster" poster.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information (41 C.F.R. 60-1.35 (c)).

Individuals with Disabilities

Individuals with Disabilities BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. If you are a U.S.-based job seeker with a disability who is unable to use our online tools to search and apply for jobs, please contact us by emailing: [e-mail] or by calling toll‑free (in the U.S.) 1-844-664-9275. Please indicate the specific type of assistance needed*. *The disability access telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non‑disability related or technical issues, will not receive a response.

Benefits and Compensation

With respect to this position in our Houston Office, the expected base salary ranges from $100,000 to $110,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Employment Eligibility

*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Company Culture

We are more than 121,000 colleagues across 25 countries, working in multidisciplinary teams where we understand the importance of work‑life balance. We support our clients in the energy transition and are committed to inclusive growth. We are pioneers in adopting disruptive technologies that will shape the financial industry. Dare to define the future of banking!