Senior Music & Arts Retail Lead - Instruments & Lessons

val's services; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

val's services in Dallas is seeking a Senior Sales Associate (Retail) to lead the customer experience in our music and arts store. You will guide students, parents, and educators in selecting band and orchestra instruments, rentals, and accessories, while enrolling customers in private lessons and supporting repairs and services.

You will model exceptional customer service, drive store sales, and uphold merchandising and inventory standards.

Qualifications

• Proven retail sales skills with a customer-first mindset.
• Strong interest in music education and community support.
• Comfort advising customers on instruments, rentals, and accessories.
• Ability to support lesson enrollment and related services.
• Experience maintaining merchandising and inventory standards.
• Leadership skills to coach and mentor junior staff.

Responsibilities

• Lead customer experience in-store and guide customers in selecting instruments, rentals, and accessories.
• Enroll customers in private lessons and coordinate related services.
• Support repairs and services as needed.
• Maintain strong merchandising and inventory standards.
• Mentor and support junior associates to sustain a high-performing team.

Skills

Retail sales

Customer-first mindset

Music education interest

Merchandising

Team mentoring

Tools

Point of Sale (POS) systems

Job description

val's services in Dallas is seeking a Senior Sales Associate (Retail) to lead the customer experience in our music and arts store. You will guide students, parents, and educators in selecting band and orchestra instruments, rentals, and accessories, while enrolling customers in private lessons and supporting repairs and services.

You will model exceptional customer service, drive store sales, and uphold merchandising and inventory standards.