Senior Music Sales & Customer Experience Lead

val's services; Grapevine (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

val's services in Grapevine, TX is seeking a Senior Sales Associate for a retail music and arts store to drive sales while delivering outstanding customer experiences.

You'll provide exceptional service to students, parents, and educators, recommend instruments, rentals, repairs, and lessons, demonstrate products, and help customers make informed purchasing decisions. You will promote lessons and events and mentor new team members.

Qualifications

• Strong customer service skills.
• Product knowledge for instruments and services.
• Confident communication and sales attitude.
• Attention to detail and accuracy in transactions.
• Ability to collaborate effectively in a team.

Responsibilities

• Provide exceptional service to students, parents, and educators.
• Recommend band and orchestral instruments, rentals, repairs, and lessons.
• Demonstrate products and help customers make informed purchasing decisions.
• Maintain store displays and ensure products are presented accurately.
• Process customer transactions efficiently and accurately.
• Meet sales goals and contribute to store performance.
• Promote lessons and events and partner with school service representatives.
• Model a student-focused, collaborative culture and mentor new team members.

Skills

Customer service

Instrument knowledge

Confident communication

Sales drive

Attention to detail

Team collaboration

Job description

val's services in Grapevine, TX is seeking a Senior Sales Associate for a retail music and arts store to drive sales while delivering outstanding customer experiences.

You'll provide exceptional service to students, parents, and educators, recommend instruments, rentals, repairs, and lessons, demonstrate products, and help customers make informed purchasing decisions. You will promote lessons and events and mentor new team members.