Senior Music & Arts Retail Lead: Instrument Sales & Lessons

LS Solutions; Apex (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

LS Solutions in Apex, NC is seeking a Senior Sales Associate to lead sales and customer service in a music and arts retail setting. You will assist students, parents, and educators with instrument selection, rentals, accessories, and lessons, while promoting repairs and keeping the shop well-merchandised.

The role emphasizes mentoring junior staff, delivering excellent service, and fostering an education-focused environment that supports community music participation.

Qualifications

• Proven retail sales ability with a strong customer-service mindset.
• Comfort advising customers on instrument and lesson options.
• Competence with POS systems and retail operational procedures.
• Leadership and coaching skills to guide and develop junior team members.
• Strong communication, reliability, and commitment to an education-driven culture.

Responsibilities

• Meet and exceed sales goals by selling instruments, rentals, accessories, and lessons.
• Enroll customers in rentals and lessons and promote repair services to drive revenue.
• Perform opening/closing procedures and complete POS transactions accurately.
• Support merchandising standards to ensure products are well displayed and effectively promoted.
• Deliver exceptional customer service and mentor junior associates.
• Maintain a collaborative, education-focused environment that supports community music participation.

Skills

Retail sales

Customer service

POS operations

Leadership

Communication

Tools

POS systems

Job description

LS Solutions in Apex, NC is seeking a Senior Sales Associate to lead sales and customer service in a music and arts retail setting. You will assist students, parents, and educators with instrument selection, rentals, accessories, and lessons, while promoting repairs and keeping the shop well-merchandised.

The role emphasizes mentoring junior staff, delivering excellent service, and fostering an education-focused environment that supports community music participation.