Senior Murex MX.3 Production Support - Equity Derivatives

Synechron; New York (NY); On-site; USD 135,000 - 155,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Global opportunities & 58 offices

Paid annual leave & holidays

Maternity & paternity leave

Comprehensive insurance & retirement

Job summary

Synechron in New York is seeking a Senior Murex Technical Production Support Analyst to ensure production stability across the Murex MX.3 platform for the Equity Derivatives trading desk. You will lead incident triage, root cause analysis, and remediation while coordinating with internal L3 teams and the vendor.

The role requires hands-on Murex MX.3 experience, Unix/Linux support, scripting in Python or shell, and strong communication with stakeholders.

Qualifications

• 10+ years of IT experience.
• 5+ years Front Office Trading Technology support experience.
• 3+ years of Murex MX.3 support experience.
• Ability to work effectively in a high-pressure production support environment.
• Automation mindset and continuous improvement focus.

Responsibilities

• Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces.
• Own incident triage, impact assessment, root cause analysis, and follow-up remediation.
• Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively.
• Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays.
• Manage and track vendor cases, including evidence gathering, reproduction steps, and validation of fixes.
• Support production releases, emergency changes, and maintenance activities with pre- and post-deployment checks.
• Maintain SOPs, runbooks, and knowledge articles to improve operational efficiency and reduce repeat incidents.
• Contribute to monitoring, automation, and continuous improvement initiatives to strengthen platform stability.

Skills

Murex MX.3

eTradepad

Pricing

Simulation

Livebook

Workflow

MDCS

RTBS

MDRS

MDIT

Unix/Linux

Python

Unix shell

SQL

Equity Derivatives

Greeks

Stakeholder management

Education

10+ years of IT experience

Tools

Splunk

Job description

Synechron in New York is seeking a Senior Murex Technical Production Support Analyst to ensure production stability across the Murex MX.3 platform for the Equity Derivatives trading desk. You will lead incident triage, root cause analysis, and remediation while coordinating with internal L3 teams and the vendor.

The role requires hands-on Murex MX.3 experience, Unix/Linux support, scripting in Python or shell, and strong communication with stakeholders.