Senior Multifamily Operations Director: Growth & Impact

Rose Associates; New York (NY); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Incentive pay

Full benefits

Job summary

Rose Associates in New York City is seeking a visionary Director of Multifamily Operations to lead operational excellence across our residential portfolio.

This on-site role requires 15 years in residential property management, including 7 years in a senior position, and fluency with GAAP, Yardi, and leasing platforms. Competitive base salary range $160,000-$180,000 plus incentive pay and full benefits.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience
• 15 years of residential property management experience, including a minimum of 7 years in a senior management position
• Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi
• Experience managing luxury, market rent, and rent stabilized assets
• Demonstrated ability to supervise staff, manage operational matters, and solve problems
• Excellent organizational, time management, and communication skills
• Strong technical knowledge of building operations and maintenance
• Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP

Responsibilities

• Lead market rate and affordable housing portfolios with 2,000+ units across multiple properties.
• Collaborate with property managers to optimize daily operations, budgets, and monitor financial performance.
• Prepare owner reporting packages, including budgets, business plans and monthly owner reports.
• Deliver leadership and mentorship to ensure high performance and a collaborative work environment.
• Provide asset management support, overseeing acquisitions and dispositions, and communicate with ownership.
• Contribute to strategic plans, address resident concerns, identify growth opportunities for satisfaction.
• Collaborate with marketing to ensure accurate plans and adjustments as needed.
• Review leasing, occupancy activity, and approve retention/renewal programs to meet budget/proforma.
• Collaborate across departments to achieve property goals.
• Ensure compliance with legislation, regulations, and safety standards.
• Conduct frequent site visits and inspections to ensure upkeep and compliance.
• Uphold company policies and Fair Housing requirements.
• Review and inspect all Capital Replacement Plans.
• Recruit and retain site staff, ensuring training milestones are met.
• Must be on-site and able to move throughout buildings; communicate with tenants, staff, vendors.
• Travel between main office and sites; adapt to varying environments; perform duties outside normal responsibilities as needed.

Skills

Leadership

Budgeting

GAAP

Communication

Yardi

Education

Bachelor's degree

Tools

Yardi

Microsoft Office

iLuvLeasing

On-Site

Job description

Rose Associates in New York City is seeking a visionary Director of Multifamily Operations to lead operational excellence across our residential portfolio.

This on-site role requires 15 years in residential property management, including 7 years in a senior position, and fluency with GAAP, Yardi, and leasing platforms. Competitive base salary range $160,000-$180,000 plus incentive pay and full benefits.