Senior Multifamily General Manager - Leadership & Performance

Rose Associates Inc.; New York (NY); On-site; USD 150,000 - 160,000; Full time

Job summary

Rose Associates is seeking an experienced General Manager to oversee operations, strengthen financial performance, and deliver an exceptional living experience for residents. You will lead a cross-functional team, manage budgets, and partner with ownership to achieve strategic goals.

The role demands 10+ years in multifamily management, with 5+ years overseeing 900+ units, and a hands-on leadership style focused on accountability and resident satisfaction. Weekend availability is required.

Qualifications

• Minimum 10 years of multifamily residential management experience.
• At least 5 years managing 900+ units, including stabilized and affordable housing.
• Strong leadership, development, and motivation of property management teams.
• Proficiency with Microsoft Office and property management platforms (iLuvLeasing, On-Site, Elise AI, RentCafe, Yardi).
• New York Real Estate License preferred; eligible for NY license within 120 days.

Responsibilities

• Oversee daily property operations and ensure timely resolution of resident concerns and service requests.
• Build and maintain relationships with owners, management, residents, vendors, and partners.
• Partner with Compliance, Leasing, and Accounting to support goals and review lease packages.
• Lead, coach, and develop Resident Managers, office staff, and leasing teams.
• Recruit, train, and retain a high-performing team and foster a service-oriented culture.
• Develop and manage operating budgets, forecasts, and monthly variance reports.

Skills

Leadership

Financial analysis

Communication

Budgeting

GAAP

Education

Bachelor's degree in Business, Marketing, Real Estate, Finance, or a related field

Tools

iLuvLeasing

On-Site

Elise AI

RentCafe

Yardi

Job description

Rose Associates is seeking an experienced General Manager to oversee operations, strengthen financial performance, and deliver an exceptional living experience for residents. You will lead a cross-functional team, manage budgets, and partner with ownership to achieve strategic goals.

The role demands 10+ years in multifamily management, with 5+ years overseeing 900+ units, and a hands-on leadership style focused on accountability and resident satisfaction. Weekend availability is required.