Senior Multi-Unit Restaurant General Manager

Applebee's Neighborhood Grill + Bar; Grand Rapids (MI); On-site; USD 120,000 - 150,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Grand Rapids is seeking a General Manager to lead operations, financial performance, and people development under the Area Director. The GM will supervise Managers and hourly TEAM Members, uphold brand standards, drive guest satisfaction, and maintain costs, safety and sanitation to deliver consistent guest experiences.

Must have AGM or Unit GM experience and completion of Apple II Management training.

Qualifications

• Bachelor’s degree in Business, Finance, Hospitality or Hotel/Restaurant Management, or equivalent.
• Minimum 7+ years of multi-unit restaurant management with P&L accountability.
• Experience with a national chain is preferred.
• Exemplary restaurant operations leadership and business acumen.

Responsibilities

• Oversees operational and financial performance and human capital within location.
• Ensures guest service aligned with company guidelines and resolves issues promptly.
• Manages staffing, training, and performance of Managers and hourly TEAM Members.
• Ensures safety, sanitation, and compliance with policies; controls costs and inventory.

Skills

Multi-tasking

Stress tolerance

Change management

Self-motivated

Accountability

Education

Bachelor’s degree in Business, Finance, Hospitality or Hotel/Restaurant Management, or equivalent

Job description

Applebee's Neighborhood Grill + Bar in Grand Rapids is seeking a General Manager to lead operations, financial performance, and people development under the Area Director. The GM will supervise Managers and hourly TEAM Members, uphold brand standards, drive guest satisfaction, and maintain costs, safety and sanitation to deliver consistent guest experiences.

Must have AGM or Unit GM experience and completion of Apple II Management training.